Project and Sales Support Engineer (Up to $4200 / Woodlands)

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 46,000 - 50,000; Full time

Job summary

JOB EXPRESS SERVICES PTE. LTD. in Woodlands is seeking a Project and Sales Support Engineer to handle customer enquiries and RFQs with diligence, and to support project delivery.

You will gain knowledge of cooling water equipment, participate in kickoff and troubleshooting meetings, and supervise contractors on site to ensure successful project execution. The role emphasizes responsive on-site issue resolution and collaboration with the Customer Service team.

Qualifications

• Understand and address customer enquiries/requests for quotation (RFQs) with diligence.
• Gain knowledge and understanding of cooling water-related equipment including its proper operation.
• Attend various meetings including clarification meetings, “kick off” meetings, troubleshooting meetings with our Customer Service Section and/or customers.
• Supervise contractors/sub-contractors regarding site project activities.
• Respond efficiently to onsite issues including troubleshooting.

Responsibilities

• Address customer enquiries/ RFQs with diligence.
• Learn cooling water equipment and its proper operation.
• Attend kickoff, clarification, and troubleshooting meetings with team.
• Supervise site activities of contractors.
• Respond to onsite issues including troubleshooting.

Skills

RFQ handling

Customer service

Cooling water equipment knowledge

Site meetings

Troubleshooting

Job description

Project and Sales Support Engineer

Job Title: Project and Sales Support Engineer (ID4831)

Location: Woodlands

Working Hours: 8.30am to 5.30pm (Monday to Friday) , 8.30am to 12.30pm (Alternate Saturday)

Salary: :$3800-$4200

Responsibilities :

Understand and address customer's enquiries/requests for quotation(RFQs) with diligence. Gain knowledge and understanding of cooling water-related equipment including its proper operation Attend various meetings including clarification meetings, "kick off" meetings, troubleshooting meetings and the likes together with our Customer Service Section and /or customers, as and when required. Supervise contractors/sub-contractors regarding site project activities Service is of utmost importance. Respond efficiently to issue onsite including troubleshooting, as and when the need arises.