Client Advisor, Private Bank

HL BANK; Singapore; On-site; SGD 180,000 - 270,000; Full time

Job summary

HL Bank is seeking a seasoned Client Acquisition and Relationship Management professional in Singapore to lead high-net-worth client engagement and holistic wealth advisory. You will partner with internal specialists to tailor investment, planning, and lending solutions while ensuring superior client satisfaction.

The role requires at least 5 years' experience in private banking/wealth management, strong leadership and client-network capabilities, and a commitment to compliance and ethical

Qualifications

• Bachelor's degree in Business, Finance or related field.
• 5+ years of private banking or wealth management experience.
• Proven sales leadership and a robust client referral network.
• Client Advisor Competency Standards (CACS) certification is preferred.

Responsibilities

• Proactively acquire new high-net-worth clients and nurture long-term relationships.
• Provide expert financial advice across investments, planning, credit, and banking services.
• Conduct regular client reviews to assess goals, risk profiles and changing circumstances.
• Monitor portfolios and prepare performance reports for clients.
• Ensure AML/KYC compliance and maintain accurate client records.
• Lead and coach the Client Advisor and collaborate with investment counsellors and planners.

Skills

Sales leadership

Client referral network

Education

Bachelor's degree or above in Business, Investment Banking, Accounting, Finance or equivalent

Job description

Client Acquisition and Relationship Management

• Proactively identify and acquire new high-net-worth clients through effective networking, referrals, and business development initiatives.
• Cultivate and nurture long-term, trusted relationships with existing clients, serving as their primary point of contact for all financial needs.
• Conduct regular reviews with clients to assess their changing financial circumstances, goals, and risk profiles.
• Ensure a high level of client satisfaction and retention through personalized service and proactive engagement.

Financial Advisory and Solution Provision

• Conduct comprehensive financial needs assessments to understand clients' unique requirements, challenges, and aspirations.
• Provide expert advice on a wide range of private banking products and services, including:
  • Investment Management: Asset allocation, portfolio construction, equity, fixed income, alternative investments, and structured products.
  • Wealth Planning: Estate planning, succession planning, tax efficient strategies, and philanthropy.
  • Credit and Lending: Customized borrowing solutions, including mortgages, secured and unsecured loans.
  • Banking Services: Deposit solutions, foreign exchange, and treasury products.
• Collaborate with internal specialists (e.g., Investment Counsellors, Financial Planners, Credit Specialists) to deliver holistic and integrated wealth management solutions.
• Stay abreast of market trends, economic indicators, and regulatory changes to provide timely and relevant advice to clients.

Portfolio Management and Performance Monitoring

• Develop and implement tailored investment strategies that align with clients' risk tolerance and financial objectives.
• Regularly monitor and review client portfolios, making adjustments as necessary to optimize performance and mitigate risks.
• Prepare and present detailed reports on portfolio performance and market outlook to clients.

Risk Management and Compliance

• Ensure all client interactions and transactions comply with internal policies, regulatory guidelines, and ethical standards (e.g., AML, KYC).
• Maintain accurate and up-to-date client records and documentation.
• Act as a role model for business ownership and responsibility for risk management.

Team Collaboration and Business Growth

• Contribute to the overall profitability and growth targets of HLB Private Bank.
• Foster a collaborative environment within the team and with other departments to deliver the bank's overall value proposition to clients.
• Identify and pursue cross-selling opportunities within the existing client base.

Managerial (team/group responsibilities)

• Provide overall leadership, direction and coaching to the Client Advisor to achieve the agreed business and financial objectives
• Provide guidance and support on client engagement, investment solutions, credit structuring and business development
• Support the Client Advisor in managing key client relationships and developing strategic business opportunities.
• Provide appropriate oversight of the Client Advisor's compliance with the bank's policies, procedures, risk appetite and applicable regulatory requirements
• Identify and support the Client Advisor's training, development and career progression needs

Education/ Qualification

Bachelor's degree holder and above in Business, Investment Banking, Accounting, Finance or equivalent.

Experience

5 years and above experience in private banking / wealth management

Special Skills

• Proven sales leadership and a robust client referral network

Certification/ Licensing Requirements

• Client Advisor Competency Standards (CACS)