Client Advisor

Richemont; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Cartier in Singapore is seeking an Ambassador of the Maison to create a unique client experience before, during and after a sale. You will proactively develop your client portfolio and meet boutique targets, both quantitative and qualitative.

You will cultivate strong client relationships and develop client loyalty, participate in daily boutique operations as needed, and contribute to a high standard of service. This role offers opportunities to grow within Cartier and the Richemont Group.

Qualifications

• Have commercial ability and selling skills
• Provide excellent service and client-focused
• Exercise flexibility and take the initiative to serve at the highest standard

Responsibilities

• Create a unique client experience before, during and after a sale
• Cultivate strong client relationships and develop client loyalty
• Participate in daily boutique operations as and when required

Skills

Commercial ability

Selling skills

Client focus

Flexibility

Initiative

Job description

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

HOW WILL YOU MAKE AN IMPACT?

• As an Ambassador of the Maison, you are responsible for creating a unique client experience before, during and after a sale. You will also proactively develop your client portfolio and meet individual and boutique targets, both quantitative and qualitative.
• You will cultivate strong client relationships and develop client loyalty.
• Participate in daily boutique operations as and when required.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We believe in shared success and understanding that with your actions you elevate your team and brand.

To contribute to team success, you:

• Have commercial ability and selling skills
• Provide excellent service and client-focused
• Exercise flexibility and take the initiative to serve at the highest standard

HOW DO WE KEEP YOU SMILING?

• A great opportunity to be a part ofa dynamic and diverse team that goes the extra mile to uphold outstanding service for our beloved clients
• This role will also help deepen your knowledge of luxury whilst enhancing your expertise in boutique operations and sales
• Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level

YOUR JOURNEY WITH US:

• After being shortlisted, you will first meet the HRBP to get to know YOU and give you a preview of the team dynamics and company culture
• Subsequently, you will be meeting with the Boutique Director to dive deeper and assess your fit to this role. He/she will also share potential growth opportunities should you be successful in this position
• Finally, you will meet with the Retail Director to find out more about how we operate and an opportunity for you to ask questions about the business and the Maison.