Sales Consultant China Digital Marketing 18-October-2026

TDCX; Singapore; Sur place; SGD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Remuneration & perks

Medical coverage

World-class workspace

Recognition programs

Career growth

Positive culture

Easy transport access

Flexible work

Mentoring

Résumé du poste

TDCX is hiring in Singapore to support a portfolio of advertisers with phone and email-based customer service. You will develop ads, optimize keywords and bidding, and work to grow client revenue while maintaining high service standards.

The role emphasizes sales mindset, online marketing interest, and strong communication in English. Fresh graduates are welcome, with opportunities for learning and professional growth in a global BPO setting.

Qualifications

• Bachelor's degree in any field
• 2 years of related field experience preferred (fresh grads welcome)
• Track record of directly driving business and staying motivated
• Passion for sales and online marketing
• Creative mindset with client needs
• Analytical and logical thinking
• Strong verbal and written English communication; plus local language as applicable

Responsabilités

• Provide customer service to a portfolio of advertisers via phone and email.
• Offer solutions to advertiser inquiries to meet customer wait times.
• Develop and analyze keywords, titles, descriptions, and bidding strategies to maximize ROI.
• Identify opportunities to enhance client relationships and grow advertiser accounts.
• Proactively suggest process improvements to grow portfolio revenue.
• Build professional online advertising campaigns for customers.
• Perform other duties to support quality management systems.

Connaissances

Customer service

Sales

Online marketing

Communication skills

English proficiency

Formation

Bachelor's Degree

Description du poste

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide customer service to a portfolio of advertisers through phone and email, to provide customer satisfaction and escalate issues as appropriate.
• Offer solutions to the advertiser inquiries to meet customer wait times.
• Develop and analyze keywords, titles, description, bidding strategies for potential customers to maximize results, drive volume and hit targets on their advertising accounts in order to maximize ROI when appropriate.
• Identify opportunities to enhance client relationships and grow the account of the advertiser by improving performance and investment, including cross selling, to meet revenue targets.
• Proactively give suggestions to improve the processes and grow the portfolio revenue.
• To build a professional online advertising campaign for the customers.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Successful track record in directly driving business, highly motivated
• Is passionate about sales and has a genuine interest for online marketing
• Creative mindset and good understanding of client’s needs.
• Analytical skills and a logical mindset
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com .

Job Segment:

Marketing Consultant, Quality Manager, Sales Consultant, Online Marketing, Interactive Marketing, Marketing, Quality, Sales