Changi Airport Customer Service / Concierge | $5K Joining Bonus

MCI Career Services Pte Ltd; Singapore; On-site; SGD 22,000 - 31,000; Full time

Benefits offered by this job

Joining bonus

AWS & Variable bonus

Job summary

MCI Career Services Pte Ltd is seeking customer-focused staff to assist passengers at Changi Airport. You will help with check-in, answer questions, and ensure a smooth journey for travelers.

Role includes support throughout arrival and departure, assistance for special requirements, baggage matters, and access control to FAST queues. Training provided, with opportunities in premium lounges and basic transaction handling.

Responsibilities

• Welcome and assist passengers with check-in procedures and general enquiries to ensure a pleasant airport experience.
• Support passengers throughout their arrival and departure journey.
• Provide assistance to passengers with special requirements and attend to guests at premium airport lounges.
• Assist passengers with baggage-related matters and manage access to designated FAST Assistance queues.
• Perform meet-and-greet and reception duties while providing professional customer service.
• Handle basic computer transactions and update relevant passenger information when required.

Job description

Job Summary:

• Basic Salary: $2,000 – $2,800 per month, depending on relevant experience

• Working Days: 6-day rotating roster

• Working Hours: 8 hours per shift

• Location: Changi Airport

• Joining Bonus: $5,000

• AWS & Variable Bonus

Job Responsibilities:

• Welcome and assist passengers with check-in procedures and general enquiries to ensure a pleasant airport experience.

• Support passengers throughout their arrival and departure journey.

• Provide assistance to passengers with special requirements and attend to guests at premium airport lounges.

• Assist passengers with baggage-related matters and manage access to designated FAST Assistance queues.

• Perform meet-and-greet and reception duties while providing professional customer service.

• Handle basic computer transactions and update relevant passenger information when required.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

We regret to inform that only shortlisted candidates would be notified.