Centre Manager (Social Service / Seniors)

people profilers pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

people profilers pte. ltd. is seeking a Centre Manager to oversee social service and eldercare programmes in a community setting. You will lead centre operations, drive programme delivery, and coordinate with internal teams and external partners to ensure high-quality services for seniors.

The role requires strong leadership, planning, and stakeholder engagement skills, with a focus on improving processes and client outcomes in a community-based environment.

Qualifications

• Bachelor's degree in Social Services or related field.
• 3-5 years of programme planning, community engagement or eldercare experience.
• Supervisory experience is an advantage.
• Strong organisational and project management skills with ability to plan, coordinate and evaluate programmes.
• Excellent interpersonal and communication skills with seniors, volunteers and stakeholders.

Responsibilities

• Develop new products, processes, standards, or operational plans in support of the organization's strategies.
• Review, update and improve work processes of programmes and services.
• Implement staff induction programme, training and development framework.
• Oversee service delivery of the centre's programmes and services.
• Co-develop service strategies and policies for Community-based services with Senior Manager.
• Engage internal and external stakeholders to ensure smooth delivery of services.
• Provide overall operational leadership and supervision for staff in centre.
• Monitor programmes and services expenses to ensure operations within budgets.
• Review programmes to ensure relevance and effectiveness for future client needs.

Skills

Interpersonal communication

Organisational skills

Project management

Stakeholder engagement

Education

Bachelor's degree in Social Services or related fields

Job description

Centre Manager (Social Service / Seniors)

Working hours: Mon to Fri 9am-6pm

• Develop new products, processes, standards, or operational plans in support of the organization's overall strategies
• Review, update and improve work processes of programmes and services
• Implement staff induction programme, training and development framework
• Oversee service delivery of the programmes and services in line with the centre's objectives
• Co‑develop service strategies and policies for Community‑based services with Senior Manager
• Engage internal and external stakeholders to ensure smooth delivery of services
• Provide overall operational leadership and supervision for staff in centre
• Monitor programmes and services expenses to ensure operations are within allocated budgets
• Review programmes to ensure relevance and effectiveness in meeting future needs of clients

Requirements

• Bachelor's degree, preferably in Social Services or related fields
• Relevant experience in working with elderly clients in community, healthcare, or social service settings
• At least 3-5 years of relevant experience in programme planning, community engagement, or eldercare services.
• Prior supervisory experience will be an advantage.
• Excellent organisational and project management skills, with the ability to plan, coordinate, and evaluate programmes effectively.
• Strong interpersonal and communication skills, with the ability to build relationships with seniors, volunteers, community partners, and stakeholders.