Centre Manager, Singapore

Industrious Asia Pacific; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

5-day work week

Monthly mobile allowance

Flexible benefits

Diverse workplace culture

Regional collaboration

Job summary

Industrious is seeking a Centre Manager in Singapore to lead the local office, drive occupancy, and ensure exceptional member experiences. You will partner with Marketing to convert leads and work with the Country General Manager on financial performance and reporting.

You will build and lead a high-performing team, oversee Sales, Operations, Strategy and Analytics, and ensure compliance with local regulations while maintaining strong brand standards.

Qualifications

• Hold a qualification from an accredited institution.
• Minimum of 5 years of proven leadership with a track record of exceeding sales targets.
• Excellent problem-solving skills under uncertainty/ambiguity.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Open the office with high occupancy and maintain occupancy thereafter.
• Work with Marketing to convert leads to business for the Office.
• Manage the Office's P&L performance and produce reports for stakeholders.
• Implement cost control where necessary.
• Oversee daily operations and ensure smooth functioning of the Office.
• Lead Sales, Operations, Strategy and Analytics for the Office.
• Hire, manage and motivate the team and implement policies.

Skills

Leadership

Sales target achievement

Problem solving

Communication skills

Team leadership

Education

Accredited qualification

Tools

Microsoft Word

Excel

PowerPoint

Job description

As a Centre Manager at Industrious, you will be responsible for maintaining occupancy of the office and operating the office with utmost efficiency. You will be the face of the office and play a critical role in defining member experiences at Industrious.

A successful Centre Manager will be responsible for ensuring your team is engaged and able to deliver results that will keep members satisfied.

The Centre Manager will report to the Country General Manager.

What you’ll do

Build our Brand, Presence, and Growth

• Open the office with high occupancy, and ensure that the offices are fully occupied thereafter
• Work closely with the Marketing team to convert leads to business for the Office
• Work with the Country General Manager to manage the Office’s P&L performance, analyse financial performance and produce relevant reports to present to relevant stakeholders
• Implement attentive cost control when necessary

Enforce Operational Rigour

• Implement and monitor systems to ensure smooth daily operations for the Office,

working with the Operations team to ensure this

• Become the brain trust and driver of all things related to your Office including (1) Sales, (2) Operations, (3) Strategy, and (4) Analytics
• To manage and oversee all aspects of the Office’s operations, including member relations, finance, sales, marketing and events

Direct with Charisma

• Hire, manage and motivate the team on the ground, serving as both a coach and a team player to the member relations teams; assist to create and implement robust policy and procedures.
• Be a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner.
• Maintain a calm disposition, even (and especially) during stressful situations. Be optimistic and help other stakeholders and team members do so as well

Be the Pillar

• Work with the Operations team to design and implement processes and procedures to optimise member experience and increase operational efficiency
• Support the General Manager and other team members in sales activities, tours and developing strategies to increase occupancy, enhance members engagement and team members satisfaction
• Be the local expert responsible for Industrious' compliance with local regulations and practices

Lead the Team

• Maintain Industrious brand standard in the local market
• Ensure utmost security and safety for our members and team
• Represent Industrious when the right occasion turns up and be able to effectively communicate the rationale behind our business decisions through strong oral and written communication skills to internal and external parties

Who you are

Requirements

• Hold a qualification from an accredited institution
• Minimum of 5 years of proven leadership and and a track record of exceeding sales targets and the ability to inspire teams to produce exceptional results
• Excellent problem solver under conditions of uncertainty/ambiguity
• Proficient in Microsoft Word, Excel, and PowerPoint

Qualities

• Able to organise, plan and manage multiple activities to accomplish desired results
• Able to effectively make sound decisions under tight deadlines
• Enjoy working in a fast-paced environment
• Have strong technical aptitude and analytical skills
• Must be team oriented and be able to lead productive, multi-discipline meetings
• Act in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting/exceeding requirements and expectations

What’s in it for you

• Competitive remuneration
• 5-day work week
• Monthly mobile allowance
• Flexible benefits for medical and other approved wellness, healthcare activities etc.
• Beautiful workplace environment that fosters collaboration and interactions with others from a diverse background of cultures
• Opportunity to work with various teams across regional locations

Does this sound like you?

Connect with us at [e-mail], with your recent CV.

* Note to our talent acquisition partners: Unfortunately, Industrious cannot accept candidate submissions from partners who we do not have an existing agreement with. We will not be responsible for introduction or placement fees for hiring of candidates whose profiles were submitted to Industrious team members or offices without Industrious' prior knowledge or permission.