Centre Engagement & Operations Lead

Da Di Learning Studio Pte. Ltd.; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

Da Di Learning Studio Pte. Ltd. is seeking a friendly, proactive enrolment and centre administrator to welcome families, handle inquiries, and present our Mandarin programme with confidence.

You will manage enrolment processes, centre operations, and basic marketing tasks, ensuring a warm, organized environment aligned with our brand. Bilingual English/Mandarin is preferred to support diverse parents and children.

Qualifications

• Loves working with people, especially families and children.
• Confident communicator, able to present programmes in English and Mandarin, and provide translation.
• Organised, creative, and proactive.
• Thrives in a dynamic, collaborative environment.

Responsibilities

• Be the warm, welcoming face of Da Di.
• Handle walk-ins, calls, emails, and WhatsApp enquiries
• Conduct centre tours and present programme value
• Proactively engage potential families around the centre
• Follow up on leads and support enrolment
• Build strong relationships with parents for retention
• Manage registration, invoicing, and fee collection
• Maintain accurate student records and class lists
• Prepare teaching materials and maintain clean classrooms
• Oversee smooth daily operations with efficiency and positivity
• Maintain a tidy, calm, and inviting environment aligned with our brand
• Coordinate class schedules, teacher availability, and room usage
• Support holiday camps, weekend events, and special programmes
• Liaise with vendors, community partners, and manage event logistics
• Loves working with people, especially families and children.

Skills

People skills

Bilingual English/Mandarin

Job description

Da Di Learning Studio Pte. Ltd. is seeking a friendly, proactive enrolment and centre administrator to welcome families, handle inquiries, and present our Mandarin programme with confidence.

You will manage enrolment processes, centre operations, and basic marketing tasks, ensuring a warm, organized environment aligned with our brand. Bilingual English/Mandarin is preferred to support diverse parents and children.