Catering Operations Lead – Events & Delivery

EATZ CATERING SERVICES PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Eatz Catering Services Pte Ltd is seeking an Operations Coordinator to support the Catering Operations Manager in daily events and ongoing catering activities across multiple brands. You will coordinate with Kitchen, Operations and Logistics to ensure timely delivery and flawless setup of events.

You will assist in manpower planning, staff deployment, onboarding and training, while maintaining high standards of service and compliance with ISO, BizSAFE and SOPs.

Qualifications

• Catering operations
• Logistics coordination
• F&B experience
• Manpower planning
• Team coordination

Responsibilities

• Assist the Catering Operations Manager in overseeing daily catering operations to ensure smooth and efficient execution of events
• Coordinate with Kitchen, Operations, Logistics to ensure timely delivery and setup of catering events
• Liaise with Sales & Accounts Team to ensure accuracy of clients’ orders, billing, and invoices
• Support manpower planning, scheduling, and staff deployment for daily operations and events
• Assist in staff supervision, onboarding, training, and performance monitoring
• Conduct induction training and refresher training for operational staff where required
• Support the team in achieving operational goals and departmental KPIs
• Coordinate with vendors and suppliers to ensure timely fulfilment of operational requirements
• Ensure the quality and quantity of food and beverages are according to kitchen schedules and company standards
• Monitor and ensure proper utilisation of manpower, equipment, and resources while maintaining operational efficiency and profitability
• Ensure outdoor catering setups and on-site arrangements meet clients’ requirements and company SOPs
• Maintain operational equipment and resources to ensure serviceability and cleanliness at all times
• Respond promptly and professionally to operational issues and customer feedback
• Assist in maintaining proper documentation and records for ISO, BizSAFE, and operational compliance
• Support housekeeping and storage management to ensure operational readiness and efficient use of space
• Any other duties and responsibilities as assigned by Management

Job description

Eatz Catering Services Pte Ltd is seeking an Operations Coordinator to support the Catering Operations Manager in daily events and ongoing catering activities across multiple brands. You will coordinate with Kitchen, Operations and Logistics to ensure timely delivery and flawless setup of events.

You will assist in manpower planning, staff deployment, onboarding and training, while maintaining high standards of service and compliance with ISO, BizSAFE and SOPs.