Cat Café Experience Specialist

FLUFFYDOLLS CATFE PTE. LTD.; Singapore; On-site; SGD 14,000 - 19,000; Full time

Job summary

FLUFFYDOLLS CATFE PTE. LTD. is seeking a reliable café team member to care for resident cats, serve customers, and assist with day-to-day cafe operations.

The role involves greeting guests, processing payments, maintaining cleanliness, and ensuring a calm environment for both guests and cats. The position requires comfort with busy cafe floors, strong interpersonal skills, and a genuine interest in animal care.

Qualifications

• Experience in service, operations, administration, or personal assistant roles.
• Experience managing schedules, appointments, or bookings.
• Comfortable in customer-facing environments with strong communication.
• Genuine interest in cats and animal care.
• Lifts and stands for extended periods; able to perform light tasks.

Responsibilities

• Provide warm, attentive customer service and respond to enquiries promptly.
• Check in customers, process payments, and maintain transaction records.
• Communicate house rules to keep guests and cats safe and happy.
• Manage appointments, bookings, and waitlists efficiently.
• Perform basic grooming tasks and monitor cat wellbeing during shifts.
• Maintain cleanliness of cat areas, litter boxes, and café spaces.
• Handle stock, cash, and POS operations; coordinate orders and deliveries.

Skills

Customer service

Scheduling management

Interpersonal skills

Cat care interest

Team player

Stamina

Multi-tasking

Tools

POS systems

Reservation platforms

Job description

FLUFFYDOLLS CATFE PTE. LTD. is seeking a reliable café team member to care for resident cats, serve customers, and assist with day-to-day cafe operations.

The role involves greeting guests, processing payments, maintaining cleanliness, and ensuring a calm environment for both guests and cats. The position requires comfort with busy cafe floors, strong interpersonal skills, and a genuine interest in animal care.