Casino Technician

Marina Bay Sands; Singapore; Hybrid; SGD 42,000 - 68,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a Casino Technician to maintain and repair slot and table games equipment, ensuring optimal operation and minimal downtime. You will participate in technical activities, relocate or install gear, and respond to service calls with a focus on customer service standards.

The role requires a Diploma/Degree in a related field (preferred) and at least one year of technical experience in slot or table games operations.

Qualifications

• Diploma/Degree in related field preferred.
• At least 1 year technical experience in slot or table games operations preferred.
• Basic understanding of electronics and troubleshooting electronics.

Responsibilities

• Maintain and repair slot and table games equipment.
• Provide excellent customer service and respond to service calls.
• Ensure equipment is operational and downtime is minimized.
• Relocate or install equipment as needed.
• Maintain clean technical workspaces and report issues.
• Stay updated on new products and equipment in gaming tech.
• Protect company assets and comply with policies.
• Communicate effectively with the technical and operations teams.

Skills

Slot/Table Games ops knowledge

Electronics troubleshooting

Customer service

Problem solving

Education

Diploma/Degree in related field

Job description

## Casino TechnicianApply: Marina Bay Sands, Singapore: Full time: Posted 6 Days Ago: JR10002227**WE TAKE YOU ABOVE BEYOND**Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.**Job Responsibilities** Technical Functions • Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training. • Complete all Technical activities in assigned areas, ensure provision of excellent customer service. • Ensure adequate technical floor coverage in the gaming areas at all times. • Ensure that Technical work space areas are kept clean. • Ensure that every slot machine and table games equipment is in optimum operational condition. • Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company. • Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame. • Respond to service calls in a timely manner, ensuring that customer service standards are met. • Handle customer technical complaints personally wherever possible, redirect to relevant authority where necessary. • Recognize and acknowledge regular casino players. Other Responsibilities • Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry. • Maintain effective communication and information flow throughout the Technical Team and the operations team. • Protect all assets of the Company at all times. • Comply with and administer attendance guidelines and regulatory, Departmental and Company policies.**Job Requirements** Education & Certification • Diploma/Degree in related field preferred Experience • A minimum of one year technical experience in slot or table games operations is preferred. Other Prerequisites • Good understanding of all aspects and facets of Slot and Table games operation and experience with maintenance and repair of Electronic Table Games Equipment preferred. • Basic understanding of electronics and an understanding of trouble shooting such electronics.Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.