Casino Technician

605 Marina Bay Sands Pte Ltd; Singapore; Presencial; SGD 42 000 - 64 000; Tempo integral

Resumo da oferta

Marina Bay Sands is seeking a technically skilled professional for ongoing maintenance and repair of Slot and Table Games equipment. The role involves ensuring continuous operation, providing excellent customer service, and maintaining clean, functional technical areas.

The ideal candidate will have at least a Diploma/Degree in a related field and a minimum of one year in slot/table games operations, with preferred knowledge in electronics maintenance and troubleshooting.

Qualificações

• Diploma/Degree in related field preferred.
• A minimum of one year technical experience in slot or table games operations is preferred.
• Good understanding of maintenance and repair of Electronic Table Games Equipment preferred.

Responsabilidades

• Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
• Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
• Ensure adequate technical floor coverage in the gaming areas at all times.
• Ensure that Technical work space areas are kept clean.
• Ensure that every slot machine and table games equipment is in optimum operational condition.
• Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
• Respond to service calls in a timely manner, ensuring that customer service standards are met.

Conhecimentos

Slot/table games knowledge

Customer service

Team collaboration

Problem solving

Formação académica

Diploma/Degree in related field

Ferramentas

Electronic equipment maintenance

Troubleshooting electronics

Descrição da oferta de emprego

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities Technical Functions

• Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
• Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
• Ensure adequate technical floor coverage in the gaming areas at all times.
• Ensure that Technical work space areas are kept clean.
• Ensure that every slot machine and table games equipment is in optimum operational condition.
• Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company.
• Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
• Respond to service calls in a timely manner, ensuring that customer service standards are met.
• Handle customer technical complaints personally wherever possible, redirect to relevant authority where necessary.
• Recognize and acknowledge regular casino players.

Other Responsibilities

• Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
• Maintain effective communication and information flow throughout the Technical Team and the operations team.
• Protect all assets of the Company at all times.
• Comply with and administer attendance guidelines and regulatory, Departmental and Company policies.

Job Requirements Education & Certification

Diploma/Degree in related field preferred

Experience

A minimum of one year technical experience in slot or table games operations is preferred.

Other Prerequisites

• Good understanding of all aspects and facets of Slot and Table games operation and experience with maintenance and repair of Electronic Table Games Equipment preferred.
• Basic understanding of electronics and an understanding of trouble shooting such electronics.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore's skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.