Casino Dealer (Part-time)

605 Marina Bay Sands Pte Ltd; Singapore; Vor Ort; SGD 28.000 - 47.000; Vollzeit

Zusammenfassung

Marina Bay Sands in Singapore seeks a professional card dealer to greet guests, deal games and support the Pit Supervisor with game observation and record-keeping.

You will converse in English with players, perform accurate payouts, protect game integrity and comply with responsible gaming and safety standards. No prior experience required as training is provided.

Qualifikationen

• Secondary education is preferred.
• No prior experience required; training will be provided.
• Basic internet usage and Microsoft Word or Excel knowledge.
• Respond to customer demands in a fast-paced environment.
• Memorize game rules and deliver outstanding customer service.

Aufgaben

• Greet and acknowledge casino guests, provide friendly service to every guest.
• Converse on a professional level in English with customers at the table area.
• Deal assigned games and assist the Pit Supervisor in tracking play and observations.
• Deal games according to Marina Bay Sands rules and procedures.
• Maintain impeccable ethical standards and uphold responsible gaming processes.
• Meet attendance and punctuality guidelines and maintain confidentiality of player identities.

Kenntnisse

Customer service

Interpersonal skills

English proficiency

Teamwork

Math skills

Ausbildung

Secondary education

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards.
• Converse on a professional level in English with customers who approach the table area.
• Deal assigned games and assist the Pit Supervisor in tracking play and game observation.
• Deal assigned games according to Marina Bay Sands rules & procedures.
• Remain up to date with changes as they occur.
• Check and shuffle the playing cards.
• Protect the integrity of games through observation and reporting of any suspicious activity.
• Read, verify and sign appropriate documents when necessary.
• Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills.
• Comply with all regulations and standards related to Ani-Money laundering and Terrorism Financing.
• Maintain impeccable ethical standards and report any ethical breaches.
• Proactively implement Responsible Gaming processes.
• Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such.
• Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report an address any workplace hazards.
• Assist Card Room Supervisor as required.
• Assist Assistant Card Room Managers in delivering shuffled cards to the pits.
• Assist Card Room Supervisors in checking and destroying the used cards.
• Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies.
• Keep all information on player identities and gaming action confidential.
• To station at the Patron Verification Systems (“PVS”) kiosk as assigned.
• This assignment includes:
• To perform entry checks at PVS;
• To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.

Job Requirements

• Education & Certification: Secondary education preferred
• Experience: No experience required as training will be provided
• Other Prerequisites: Simple knowledge of internet usage, Microsoft word or excel program.
• Respond to and handle customer demands in a fast-paced environment.
• Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
• Memorize game rules and procedures and be committed to outstanding customer service.
• Possess excellent customer relations, interpersonal and communication skills.
• Able to get along with fellow Team Members and work as a team.
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.