CASHIER

SINGAPORE HOSPITALITY GROUP PTE. LTD.; Singapore; On-site; SGD 20,088 - 27,900; Full time

Job summary

SINGAPORE HOSPITALITY GROUP PTE. LTD. is looking for a dedicated Waiter/Waitress/Cashier to provide excellent customer service in a restaurant setting in Singapore. You will greet guests, supervise junior staff, prepare dining areas, and manage cash transactions.

The ideal candidate should have at least a GEC O Level or equivalent and a minimum of one year of experience in customer service or cashiering. Strong communication skills and a commitment to food hygiene are essential for this role.

Qualifications

• Minimum 1 year experience in Customer Service or Cashiering position.
• Ability to manage customer enquiries and reservations professionally.
• Familiarity with cash register operations and digital payment processes.

Responsibilities

• Greet and welcome guests warmly upon arrival.
• Supervise and guide junior service crew members.
• Prepare tables for meals and keep serving stations well-stocked.
• Assist with seating arrangements and serve as host/hostess.
• Manage cash register transactions accurately.

Skills

Customer service

Cash handling

Team leadership

Food hygiene awareness

Education

GEC O Level, Nitec/ Higher Nitec

Job description

Roles & Responsibilities

Job Description:

Waiter / Waitress / Cashier cum Service Crew - JobScope

• 1. Greet and welcome guests warmly upon arrival.
• 2. Supervise and guide junior service crew members, waiters, and waitresses.
• 3. Prepare tables for meals, including setting up linens, silverware, glassware, and arranging the dining area.
• 4. Refill salt, pepper, sugar, cream, condiments, and napkin containers; keep serving stations well‑stocked.
• 5. Restock service areas with necessary supplies such as food items, tableware, and linens.
• 6. Escort customers to their tables and assist with seating arrangements.
• 7. Assist the cashier by answering phone calls for enquiries and reservations; greet, seat, and thank guests.
• 8. Clear dishes and glasses from tables or counters and deliver them to the kitchen for cleaning.
• 9. Clean and reset tables or counters after guests have finished dining.
• 10. Perform general cleaning duties, including sweeping, mopping floors, and taking out the trash.
• 11. Adhere to all relevant food hygiene and safety guidelines and house rules.

Cashier Job Scope

• Receive customer payments and provide accurate change.
• Serve as the host/hostess of the restaurant, greeting and assisting customers.
• Handle customer reservations, both in person and over the phone.
• Assist and manage impatient or upset customers professionally, especially during peak hours.
• Operate and manage the cash register, including all cash, credit card, and digital payment transactions.
• Ensure the cash register is balanced at the end of each shift or working period.
• Answer incoming phone calls regarding enquiries, orders, and reservations.

At least GEC O Level, Nitec/ Higher Nitec with min. 1 year experience in Customer Service or Cashiering position.