Cash Relationship Manager

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Unknown Bank in Singapore seeks a Business Banker to support the SME Banking team and actively acquire New-to-Bank clients with turnover up to US$25 million. You will cross-sell the full SME Banking suite to meet quarterly targets and ensure excellent service to NTBs, with a focus on compliance and risk control.

The ideal candidate has 3+ years in SME/Business Banking, a proven track record of achieving NSR targets, and strong client relationship skills. Teamwork and ethics are essential.

Qualifications

• 3+ years of SME / Business Banking experience focused on acquiring New-to-Bank small business clients and promoting the full SME Banking suite (financing, cash solutions, etc.).

Responsibilities

• Provide team support to counterparts and actively acquire New-to-Bank client relationships within the Small Business segment.
• Cross-sell the entire SME Banking product suite to meet quarterly NSR targets and drive revenue.
• Respond to customer queries within 2 business days with high service quality and risk-aware conduct.

Skills

SME Banking experience

NTB client acquisition

Cross-selling

Client relationship management

Ethics & compliance

Team collaboration

Job description

Job Responsibilities

• The Small Business Clients segment in SME Banking within the bank aims to provide companies with turnover of up to US$25 mil in Singapore a suite of product that meets their financing requirements.
• As a Business Banker, in addition to providing team support to your counterparts, you will be expected to actively acquire New-to-Bank (NTB) relationships and cross-sell the entire suite of SME Banking products to meet and exceed quarterly sales targets as stipulated in the “Quarterly Scorecard” as well as ensure that the NTBs acquired by yourself consistently comment on how amazing your service is.

Requirements

Performance Measures

• To achieve quarterly New Sales Revenue (NSR) targets through New-to-Bank client acquisitions, and active cross‑selling of SME Banking products and Wealth Solutions.

Risk Measures

• To ensure complete compliance and quality of work that meets internal and regulatory requirements.
• Bank’s interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank’s is never at risk from your action, or inaction.
• Compliance with all the Bank’s policies without any delays.
• To engage in active cross‑selling of SME Banking suite of products to ensure that each NTB holds at least 2 Products Per Client (PPC).
• Drive cross product sales of all the Bank’s products and services for SME Banking and active referrals to Affluent (Individual) level.
• On a reasonable basis, to revert to all customer queries within 2 business days.

Ideal Candidate

• 3+ years of SME /Business Banking experience, focused on acquiring New-to bank Small business clients and promoting the whole suite of SME Banking products- Financing, cash solutions etc.
• They consistently achieve quarterly sales and NSR targets through proactive prospecting of SME business clients and strong cross‑selling of wealth solutions.
• Strong client relationship skills, service excellence, and responsiveness, ensuring quick turnaround to client queries.
• Uphold high standards of ethics, risk awareness, and full compliance with internal policies and regulatory requirements.
• Strong team player, they collaborate closely with stakeholders while maintaining accountability for individual performance.