Case Manager (University Counselling Services)

National University of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

National University of Singapore seeks a Case Manager within University Counselling Services to provide case management support for students and collaborate with campus leaders to improve health and wellbeing. The role emphasizes handling complex cases with sensitivity and teamwork.

The successful candidate will bring a background in case management or relevant mental health training, strong communication, and a commitment to student wellbeing. Kent Ridge Campus location, Office of the President.

Qualifications

• Bachelor’s degree in social work, psychology or nursing.
• Able to work with students and staff of culturally diverse backgrounds.
• Able to collaborate and work in a team.
• Able to conduct risk assessment and provide the necessary support and intervention.
• Able to coordinate and manage the caseload of complex and potentially at risk clients.
• Good interpersonal and communication skills, including capacity to liaise with internal and external stakeholders.
• At least 3 yrs experience working within a mental health or community case management setting.

Responsibilities

• Case management.
• Crisis management and interventions.
• Single session interventions.
• Mental health assessments and related assessments.
• Advocating for student’s mental health.

Skills

Interpersonal skills

Communication skills

Team collaboration

Risk assessment

Caseload management

Stakeholder liaison

Education

Bachelor’s degree in social work, psychology or nursing

Job description

Job Title: Case Manager (University Counselling Services)

University-Level Unit: Office of the President

Faculty/Department-Level Unit: University Counselling Services

Employee Category: Executive & Administrative

Posting Start Date: 21/09/2026

Location_ONB: Kent Ridge Campus

Job Description

At NUS, we value the health and wellbeing of our students. We aim to facilitate people’s journey towards a state of complete physical, mental and social wellbeing, where we realise our own potential and are able to contribute meaningfully to our work and communities. Together, we can help our people to stay healthy and meaningfully engaged.

The University Counselling Services (UCS) (Health and Wellbeing, Office of the President) is responsible for the innovation, implementation and evaluation of health & wellbeing programmes which support the general student population in NUS, as well as specific students who are exposed to acute mentally-stressful events. As a Case Manager at UCS, you will provide case management support to individual students and work with departmental leaders to enhance students’ health and wellbeing. You will work with a team that is dynamic, fun, and most of all, passionate about supporting the health and wellbeing of our people.

Candidates should have a background in case management, nursing, psychology or social work (or relevant psychological professional training) and a hunger to explore new ways of enhancing the mental health of our people. Corporate consultative experience in programme management, as well as solid negotiation and communication skills are highly desirable.

Join us to be a part of a multi-disciplinary team, providing:

• Case management
• Crisis management and interventions
• Single session interventions
• Mental assessment health related assessments
• Advocating for student’s mental health

Qualifications

• Bachelor’s degree in social work, psychology or nursing
• Able to work with students and staff of culturally diverse backgrounds
• Able to collaborate and work in a team
• Able to conduct risk assessment and provide the necessary support and intervention
• Able to coordinate and manage the caseload of complex and potentially at risk- clients
• Good interpersonal and communication skills, including capacity to liaise with internal and external stakeholders
• At least 3 yrs experience working within a mental health or community case management setting

More Information

Location: Kent Ridge Campus

Organization: Office of the President

Department : University Counselling Services

Employee Referral Eligible

Job requisition ID : 34461