Captain (Osteria Mozza)

OUE RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Benefits offered by this job

5-day work week

Medical & Dental Insurance

Annual leave 14 days

AWS (Annual Wage Supplement)

Staff meals provided

Job summary

Osteria Mozza Singapore is seeking a guest-oriented team member to deliver prompt, professional service and maintain high standards across dining areas.

You will collaborate with restaurant colleagues to ensure smooth daily operations, uphold hygiene standards, and contribute to a memorable dining experience for guests in Singapore.

Qualifications

• Minimum 1 year of experience in a similar role.
• Passion for excellence in hospitality.
• Training will be provided.
• Flexible and positive mindset, with ability to adapt quickly.

Responsibilities

• Serve as the main contact between guests and the restaurant with prompt, quality service.
• Own assigned service stations to ensure smooth table progression and guest satisfaction.
• Monitor guest experience and proactively address service needs.
• Know the menu well to confidently recommend items to guests.

Skills

Customer service

Teamwork

Positive attitude

Flexible

Outgoing personality

Job description

Why Join Us?

• 5-day work week
• Medical, Dental and Insurance Benefit
• Up to 14 Days of Annual Leave
• Annual Wage Supplement (AWS)
• Staff Meals Provided

RESPONSIBILITIES

• Responsible for point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner.
• Take ownership of assigned service stations, ensuring smooth table progression, and guest satisfaction throughout the meal.
• Monitor guest experience within the station and proactively address service needs.
• Be equipped with the knowledge of the food menu to provide recommendations to guest's needs.
• Possess basic wine and beverage knowledge to confidently recommend them to guests.
• Respond promptly and effectively to guest requests and seek guidance from Manager if necessary.
• Demonstrate high service standards and professionalism - based on established standards and guidelines.
• Handle minor guest feedback or concerns professionally and elevate complex issues to Manager.
• Report and manage any accidents or incidents promptly in consultation with the Manager.
• Perform daily tasks, including opening and closing duties with efficiency and effectiveness.
• Maintain and ensure the dining area is clean and organized at all times.
• Work collaboratively with other teams (kitchen, bar, host, stewarding) to ensure smooth daily operations.
• Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
• Any other duties as assigned by the Management.

JOB REQUIREMENTS

• 1 year of experience in a similar role, with a passion for excellence in hospitality. Training will be provided.
• A motivated and committed attitude, approaching each task with enthusiasm and openness to learning new skills and knowledge.
• Flexibility and a positive mindset, with the ability to adapt quickly to changing needs.
• A strong team-oriented approach, showing cooperation, respect, and support for colleagues.
• Possess an outgoing and engaging personality.

ABOUT OSTERIA MOZZA (https://osteriamozza.com.sg/)

Osteria Mozza Singapore is the only Asian outpost of American culinary legend, Nancy Silverton's one-MICHELIN-starred Osteria Mozza in Los Angeles, serving Californian-Italian cuisine in Singapore.

Nancy Silverton is an award-winning chef, restaurateur, cookbook author, and co-owner of the Mozza Restaurant Group. A James Beard "Outstanding Chef" honoree (2014), she has been recognized as one of the most innovative women in Food & Drink and featured on Netflix's Chef's Table .