Cancer Navigator (Full-Time)

Ain Society; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Ain Society is seeking a Cancer Navigator to support adult cancer patients and their caregivers through psycho-social care and resource coordination. You will assist clients from diagnosis through treatment and survivorship, linking them to financial aid, transport, medical supplies, and supportive services.

The role requires empathy, strong coordination, and the ability to work with diverse ages and socio-economic backgrounds, including weekend activities and home visits when needed.

Qualifications

• Degree in Counselling or Psychology.
• Experience in case management and illness-related support.
• Warmth and empathy in interactions with clients and families.
• Interest in helping individuals from lower socio-economic backgrounds.
• Willingness to work with diverse age groups.

Responsibilities

• Provide psycho-social support to adult cancer patients and caregivers.
• Coordinate resources and services (financial aid, transport, equipment).
• Follow up with partners to ensure continuity of care after referrals.
• Refer to counselling or mental health support as needed.
• Document case recordings and assist with program planning and running.

Skills

Case management

Empathy

Counselling support

Communication

Advocacy

Coordination

Education

Degree in Counselling or Psychology

Job description

Job Description & Requirements

Essential Duties and Responsibilities:

• The core duty of the Cancer Navigator is to provide care and support for adult cancer patients through psycho-social and emotional support which contribute to patient's overall well-being and improved quality of life.
• Provide assistance for clients depending on their needs (newly diagnosed, actively receiving cancer treatment, palliative/end-of-life, survivorship)
• Provide psycho-social and emotional support for clients and their caregivers
• Link clients with relevant and suitable resources and services (such as financial assistance, food rations, transportation, mobility equipment, medical consumables etc.)
• Follow up with community partners to ensure continuity of care after referrals
• Refer client for counselling, and spiritual or mental health support as and when the needs arise
• Provide information or coordinate for clients to receive psychoeducation from medical/healthcare practitioners which could help them have better understanding of the cancer diagnosis, and its treatments and side effects
• Maintain relationship and communicate frequently with clients and caregivers to assess their coping as they navigate their cancer journey
• Advocate for the needs of cancer patients and create awareness on cancer through community programs and publicity campaigns
• Document case recordings according to interventions provided for the client
• Carry out assigned administrative and coordinating duties required to run programs and support group
• Contribute to planning and running of programs and support groups, depending on the needs of cancer patients in the centre
• Faciliate support group session and programs for cancer patients and their caregivers in the centre

Education and/or Work Experience Requirements:

• Degree in Counselling, Psychology
• Demonstrated experience in case management and supporting people impacted by illnesses/multiple adversities
• Skills in demonstrating warmth and empathy to individuals impacted by illnesses/multiple adversities
• Interest in providing support for individuals/families from the lower socio-economic status
• Open to work with clients of various age groups (children, adolescents, young adults, middle adults, older adults)

Other Requirements:

• Able to coordinate logistical requirements for in-house and external programmes
• Able to work on weekends as required by supervisor if the need arises (for outings with clients, support group sessions, outreach programmes)
• Ability to travel for home-visits