Cafe Manager

R&R SERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Training program

Employee discounts

Career advancement

Job summary

R&R SERVICES PTE. LTD. is seeking a senior, experienced Barista for our cafe manager role, blending customer service excellence with cafe leadership. You will supervise daily operations, train staff, and help shape service standards to ensure guest satisfaction.

The right candidate has hospitality or business background, strong communication, and the ability to manage busy shifts, schedules, and inventory while maintaining a welcoming atmosphere and strict adherence to safety guidelines.

Qualifications

• High school diploma or equivalent; degree in hospitality/business is a plus.
• Previous café or customer service experience preferred.

Responsibilities

• Greet and interact with customers professionally.
• Prepare and serve coffee drinks and beverages per recipes.
• Assist customers with orders, ensuring accuracy and efficiency.
• Operate coffee machines, grinders and equipment.
• Maintain cafe cleanliness and organization.
• Assist with inventory management and restocking.
• Follow health and safety guidelines.
• Support daily operations, opening/closing procedures.
• Participate in staff training and learn company policies.
• Gain experience in scheduling and payroll tasks.
• Assist with promotional activities and events.

Skills

Customer service

Communication

Organizational skills

Leadership potential

Multitasking

Hospitality

Education

High school diploma

Hospitality degree a plus

Tools

Coffee machines

Grinders

Job description

We are seeking an enthusiastic and dedicated senior experienced Barista for our Cafe manager role. This position is ideal for individuals looking to develop their skills in both customer service and café management.

Key Responsibilities:

Customer Service:

• Greet and interact with customers in a friendly and professional manner.
• Prepare and serve a variety of coffee drinks and other beverages according to company recipes and customer preferences.
• Assist customers with their orders, ensuring accuracy and efficiency.
• Handle customer complaints and concerns with tact and professionalism.

Operational Duties:

• Learn and perform all barista duties, including operating coffee machines, grinders, and other equipment.
• Maintain cleanliness and organization of the café, including the seating area, counter, and equipment.
• Assist with inventory management, including restocking supplies and conducting inventory checks.
• Follow health and safety guidelines to ensure a clean and safe environment for customers and staff.

Management Training:

• Assist the Operation Manager with daily operations, including opening and closing procedures.
• Participate in staff training sessions to understand company policies, procedures, and standards.
• Gain experience in scheduling, payroll, and other administrative tasks.
• Support the Operation Manager in planning and executing promotional activities and events.

Qualifications:

Education and Experience:

• High school diploma or equivalent required; a degree in hospitality, business, or a related field is a plus.
• Previous experience in a café or customer service environment is preferred.

Skills:

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Leadership potential with a desire to grow into a management role.

Additional Requirements:

• Flexibility to work various shifts, including weekends and holidays.
• Passion for coffee and a desire to learn more about the craft.

Benefits:

• Competitive salary with opportunities for performance-based raises.
• Comprehensive training program and ongoing development opportunities.
• Employee discounts on products and services.
• Potential for career advancement within the company.