C&SP Regional Strategic Account Program Manager

SCHNEIDER ELECTRIC SINGAPORE PTE LTD; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Schneider Electric Singapore Pte Ltd is seeking a C&SP Regional Strategic Account Program Manager to translate SAE/RKAM strategies into a unified, global program. You will coordinate global stakeholders, provide executive visibility, and ensure the program delivers differentiated value across the Cloud & Service Provider segment.

In this role you will lead governance, develop dashboards, and drive cross-functional progress, with travel up to 25% and a focus on long-range transformation rather

Qualifications

• Minimum 8 years leading large, complex, multi-geography programs
• Program Leadership: govern programs aligned with strategic account direction
• Customer Facing Experience: lead executive reviews and strategic engagements
• Internal Network: influence across global functions
• Risk, Challenge & Opportunity Assessment: identify risks and opportunities
• Strategic Acumen: understand strategic account planning terms
• Data Driven Communication: use data to craft clear messages
• Digital Proficiency: dashboards, analytics, collaboration tools
• Software Proficiency: Smartsheet and Microsoft Suite
• Communication Skills: executive storytelling and influencing capabilities
• Strategic Thinking: long-range thinking
• Organizational Skills: strong prioritization and time management
• Action Oriented: proactive and accountable
• Flexibility: adaptable to changing priorities
• Collaborative Attitude: cross-functional collaboration
• Cultural Sensitivity: work across regions
• Data Center Knowledge: understanding of data centers
• Certification (Advantageous): PMP preferred
• Ability to travel globally: up to 25%

Responsibilities

• Leads mission-based initiatives that drive improvements in customer experience and strategic value realization
• Shapes long-term strategy and aligns internal and external stakeholders around priorities
• Communicates strategy and value to executives, driving engagement and alignment
• Uses data and dashboards to elevate executive visibility and inform decisions
• Develops tools, dashboards, and documentation for consistent visibility and alignment
• Drives adoption of best practices to improve consistency and efficiency across account experience
• Tracks and supports growth initiatives defined by SAE/RKAM
• Continuously innovates to strengthen Schneider Electric’s value proposition
• Prepares for business reviews with clear scorecard metrics and strong storytelling
• Supports cross-functional integration across stakeholders and global playbooks
• Documents and governs the digital account playbook, ensuring inputs from operations
• Ensures customer issues are understood and resolved with lessons learned
• Builds and manages strategic customer-facing dashboards to enhance transparency
• Leads onboarding for new account team members and supports international expansion

Skills

Strategic account program leadership

Customer facing experience

Internal cross-functional influence

Data-driven communication

Digital dashboards

Smartsheet

Microsoft Office

Executive storytelling

Travel up to 25%

Tools

Smartsheet

Microsoft Office

Job description

Join us as a C&SP Regional Strategic Account Program Manager and lead initiatives that shape our business. You'll manage projects from concept to completion, working with cross-functional teams to deliver results that matter.

Schneider Electric is seeking a highly strategic, influential, and forward‑thinking leader to serve as the Strategic Account Program Manager for the Cloud & Service Provider segment—Schneider Electric’s top global priority segment. This role is accountable for driving strategic alignment, long‑term value creation, and global coordination across the account ecosystem. The Strategic Program Manager partners closely with the Strategic Account Executive, Regional Key Account Manager, and executive stakeholders to craft, refine, and govern the strategic account vision, ensuring Schneider Electric delivers differentiated value, innovation, and relevance to the customer’s evolving needs.

This role is responsible for translating the SAE/RKAM‑defined strategy into a unified program plan that aligns global stakeholders, strengthens executive visibility, and drives cross‑functional progress toward customer and organizational outcomes. The role focuses on strategic governance, executive visibility, customer insights, and long‑range transformation — not operational execution

What will you do?

• Mission-Driven Impact: Leads mission-based initiatives that drive measurable improvements in customer experience, satisfaction, and strategic value realization.

• Strategic Leader: A visionary who shapes long‑term strategy, influences senior internal and customer stakeholders, and ensures organizational alignment around shared priorities.

• Executive & Influential Communicator: Influentially articulates the Strategic Account Executive’s defined strategy, translating it into a clear, compelling program account plan that communicates strategic direction, business impact, and partnership value to executive stakeholders, cultivating engagement and alignment.

• Strategic Insights & Digital Excellence: Uses data, digital tools, and dashboards to elevate executive visibility, identify opportunities, and support high‑value decision‑making.

What are the key skills we are looking for?

• • Translate the SAE’s defined account strategy into a clear, strategic program plan that aligns internal stakeholders and guides long‑term engagement
  • Anticipate market, technology, and customer shifts to guide program evolution.
  • Align global business units, regions, and functions around strategic priorities and required actions.
• • Apply long‑term, system‑level thinking to select initiatives that deliver broad, sustained strategic impact.
  • Establish program governance routines that support clarity, alignment, and executive decision‑making.

• Development Process Management:

  • Lead development of tools, dashboards, and strategic documentation that enable consistent visibility and alignment.
  • Ensure digital assets are standardized, scalable, and continuously improved.

• Continuous Improvement: Drive adoption of best practices and identify opportunities to improve consistency, predictability, and efficiency across account experience.

• Growth Initiatives: Track and support growth initiatives defined by the SAE/RKAM, including customer requested opportunities and long-range development themes.

• Value Differentiation: Continuously innovate and challenge the status quo to strengthen Schneider Electric’s unique value proposition.

• Business Reviews: Own strategic and operational preparation for BR’s, ensuring clear scorecard metrics, insights, strong storytelling, and action alignment.

• Integration: Support integration of the account across stakeholders, promoting collaboration and knowledge sharing.

• Digital Playbook, Trackers, Teams: Document, govern, and evolve the digital account playbook that defines program governance, workflows, and best practices, ensuring operational teams (execution, tendering, services, quality, supply chain) provide aligned inputs and maintain ownership of the operational components within the unified global playbook.

• Customer Impact & Resolution Governance: Be fully informed on customer issues, risks, and needs, ensuring accountable operational teams drive full resolution; integrate key lessons learned into the account strategy and global playbook to strengthen customer outcomes and future engagements.

• Dashboards & Trackers: Build and manage strategic customer‑facing dashboards (as appropriate) that enhance transparency, provide meaningful insights, and strengthen customer intimacy.

• Account Enablement & Onboarding Leadership: Lead account onboarding for all new members of the account team and support executive onboarding in new countries to ensure inclusion and alignment to the account strategy, governance model, and unified global playbook.

What qualifications will make you successful?

• Minimum of 8 years leading large, complex, multi‑geography programs or strategic initiatives

• Program Leadership: Proven ability to develop and govern programs aligned with strategic account direction.

• Customer Facing Experience:

  • Significant experience independently leading customer meetings, executive reviews, workshops, or strategic engagements.
  • Demonstrated comfort facilitating conference calls, delivering in‑person presentations, and appearing on camera for virtual customer or internal engagements.

• Internal Network:

  • Strong internal network with demonstrated ability to influence and collaborate across global functions.
  • Demonstrated comfort facilitating conference calls, delivering in‑person presentations, and appearing on camera for virtual customer or internal engagements.

• Risk, Challenge & Opportunity Assessment: Skilled at identifying risks, recognizing emerging challenges, and uncovering opportunities to inform strategic decisions.

• Strategic Acumen: Strong understanding of business and commercial terms used in strategic account planning.

• Data Driven Communication: Skilled at using data and analytics to create clear, compelling messages for internal stakeholders and customer‑facing engagements.

• Digital Proficiency: Strong digital fluency, including dashboards, analytics, and digital collaboration tools.

• Software Proficiency: Proficient in Smartsheet and Microsoft Suite of Products.

• Communication Skills: Exceptional communication, executive storytelling, and influencing capabilities.

• Strategic Thinking: Innovative mindset with strong strategic and long‑range thinking ability.

• Organizational Skills: Highly organized with strong prioritization and time management capabilities.

• Action Oriented: Proactive, accountable, and able to drive outcomes through influence.

• Flexibility: Adaptability to changing priorities and complex environments.

• Collaborative Attitude: Inclusive, team‑oriented approach with strong cross‑functional collaboration.

• Cultural Sensitivity: Ability to work effectively across regions and diverse cultural contexts.

• Data Center Knowledge: Foundational understanding of data centers and associated systems/equipment.

• Certification (Advantageous): PMP certification preferred but not required.

• Ability to travel globally: travel requirements vary by account but may be up to 25%.

What's in it for me?

• Lead high‑impact projects with visibility across the organization
• Work with talented, collaborative teams in a culture that values innovation
• Access to professional development opportunities and career growth pathways
• Flexible work options that support work‑life balance

Rewards designed for you

• Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.
• * Country-specific programs and initiatives may be available.

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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+9% organic growth
150 000+ employees in 100+ countries

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