C&SP Regional Strategic Account Program Manager

Schneider Electric; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Schneider Electric seeks a C&SP Regional Strategic Account Program Manager to lead global, cross-functional programs in the Cloud & Service Provider segment. You will translate strategies into a unified plan, align global stakeholders, and enhance executive visibility through dashboards and insights.

You will drive governance, customer insights, and long-range transformation while coordinating across regions and functions to deliver differentiated value and growth.

Qualifications

• 8+ years leading large, complex, multi-geography programs or strategic initiatives.
• Proven ability to develop and govern programs aligned with strategic account direction.
• Significant experience independently leading customer meetings, executive reviews, workshops, or strategic engagements.
• Strong internal network with ability to influence across global functions.
• Skill in identifying risks, challenges, and opportunities to inform decisions.
• Strong strategic acumen and business/commercial terms understanding.
• Data-driven communication with clear, compelling messages for stakeholders.
• Digital proficiency with dashboards, analytics, and collaboration tools.
• PMP certification is advantageous but not required.
• Willingness to travel up to 25%.

Responsibilities

• Lead mission-based initiatives that drive improvements in customer experience and strategic value realization.
• Shape long-term strategy and align internal and customer stakeholders around priorities.
• Communicate the defined strategy clearly to executives, creating strong engagement and alignment.
• Develop tools, dashboards, and strategic documentation for consistent visibility and alignment.
• Standardize digital assets to be scalable and continuously improved.
• Drive adoption of best practices to improve consistency and efficiency across the account.
• Track growth initiatives defined by leaders and support long-range development themes.
• Continuously differentiate Schneider Electric’s value proposition to customers.
• Prepare for business reviews with clear scorecards, insights, and action plans.
• Support integration of the account across stakeholders and evolve the digital playbook.
• Lead onboarding for new account team members and executive onboarding in new countries.

Skills

Strategic account management

Cross-functional leadership

Executive communication

Data analytics

Digital dashboards

Smartsheet

Microsoft Office

Data centers knowledge

Tools

Smartsheet

Microsoft Office Suite

Job description

Join us as a C&SP Regional Strategic Account Program Manager and lead initiatives that shape our business. You'll manage projects from concept to completion, working with cross‑functional teams to deliver results that matter.

Schneider Electric is seeking a highly strategic, influential, and forward‑thinking leader to serve as the Strategic Account Program Manager for the Cloud & Service Provider segment—Schneider Electric’s top global priority segment. This role is accountable for driving strategic alignment, long‑term value creation, and global coordination across the account ecosystem. The Strategic Program Manager partners closely with the Strategic Account Executive, Regional Key Account Manager, and executive stakeholders to craft, refine, and govern the strategic account vision, ensuring Schneider Electric delivers differentiated value, innovation, and relevance to the customer’s evolving needs.

This role is responsible for translating the SAE/RKAM‑defined strategy into a unified program plan that aligns global stakeholders, strengthens executive visibility, and drives cross‑functional progress toward customer and organizational outcomes. The role focuses on strategic governance, executive visibility, customer insights, and long‑range transformation — not operational execution

What will you do?

• Mission-Driven Impact: Leads mission‑based initiatives that drive measurable improvements in customer experience, satisfaction, and strategic value realization.

• Strategic Leader: A visionary who shapes long‑term strategy, influences senior internal and customer stakeholders, and ensures organizational alignment around shared priorities.

• Executive & Influential Communicator: Influentially articulates the Strategic Account Executive’s defined strategy, translating it into a clear, compelling program account plan that communicates strategic direction, business impact, and partnership value to executive stakeholders, cultivating engagement and alignment.

• Strategic Insights & Digital Excellence: Uses data, digital tools, and dashboards to elevate executive visibility, identify opportunities, and support high‑value decision‑making.

What are the key skills we are looking for?

• Strategic Account Vision & Roadmap

  • Translate the SAE’s defined account strategy into a clear, strategic program plan that aligns internal stakeholders and guides long‑term engagement

  • Anticipate market, technology, and customer shifts to guide program evolution.

  • Align global business units, regions, and functions around strategic priorities and required actions.

• Strategic Vision & Governance

  • Apply long‑term, system‑level thinking to select initiatives that deliver broad, sustained strategic impact.

  • Establish program governance routines that support clarity, alignment, and executive decision‑making.

• Development Process Management:

  • Lead development of tools, dashboards, and strategic documentation that enable consistent visibility and alignment.

  • Ensure digital assets are standardized, scalable, and continuously improved.

• Continuous Improvement: Drive adoption of best practices and identify opportunities to improve consistency, predictability, and efficiency across account experience.

• Growth Initiatives: Track and support growth initiatives defined by the SAE/RKAM, including customer requested opportunities and long‑range development themes.

• Value Differentiation: Continuously innovate and challenge the status quo to strengthen Schneider Electric’s unique value proposition.

• Business Reviews: Own strategic and operational preparation for BR’s, ensuring clear scorecard metrics, insights, strong storytelling, and action alignment.

• Integration: Support integration of the account across stakeholders, promoting collaboration and knowledge sharing.

• Digital Playbook, Trackers, Teams: Document, govern, and evolve the digital account playbook that defines program governance, workflows, and best practices, ensuring operational teams (execution, tendering, services, quality, supply chain) provide aligned inputs and maintain ownership of the operational components within the unified global playbook.

• Customer Impact & Resolution Governance: Be fully informed on customer issues, risks, and needs, ensuring accountable operational teams drive full resolution; integrate key lessons learned into the account strategy and global playbook to strengthen customer outcomes and future engagements.

• Dashboards & Trackers: Build and manage strategic customer‑facing dashboards (as appropriate) that enhance transparency, provide meaningful insights, and strengthen customer intimacy.

• Account Enablement & Onboarding Leadership: Lead account onboarding for all new members of the account team and support executive onboarding in new countries to ensure inclusion and alignment to the account strategy, governance model, and unified global playbook.

What qualifications will make you successful?

• Minimum of 8 years leading large, complex, multi‑geography programs or strategic initiatives

• Program Leadership: Proven ability to develop and govern programs aligned with strategic account direction.

• Customer Facing Experience:

  • Significant experience independently leading customer meetings, executive reviews, workshops, or strategic engagements.

  • Demonstrated comfort facilitating conference calls, delivering in‑person presentations, and appearing on camera for virtual customer or internal engagements.

• Internal Network:

  • Strong internal network with demonstrated ability to influence and collaborate across global functions.

  • Demonstrated comfort facilitating conference calls, delivering in‑person presentations, and appearing on camera for virtual customer or internal engagements.

• Risk, Challenge & Opportunity Assessment: Skilled at identifying risks, recognizing emerging challenges, and uncovering opportunities to inform strategic decisions.

• Strategic Acumen: Strong understanding of business and commercial terms used in strategic account planning.

• Data Driven Communication: Skilled at using data and analytics to create clear, compelling messages for internal stakeholders and customer‑facing engagements.

• Digital Proficiency: Strong digital fluency, including dashboards, analytics, and digital collaboration tools.

• Software Proficiency: Proficient in Smartsheet and Microsoft Suite of Products.

• Communication Skills: Exceptional communication, executive storytelling, and influencing capabilities.

• Strategic Thinking: Innovative mindset with strong strategic and long‑range thinking ability.

• Organizational Skills: Highly organized with strong prioritization and time management capabilities.

• Action Oriented: Proactive, accountable, and able to drive outcomes through influence.

• Flexibility: Adaptability to changing priorities and complex environments.

• Collaborative Attitude: Inclusive, team‑oriented approach with strong cross functional collaboration.

• Cultural Sensitivity: Ability to work effectively across regions and diverse cultural contexts.

• Data Center Knowledge: Foundational understanding of data centers and associated systems/equipment.

• Certification (Advantageous): PMP certification preferred but not required.

• Ability to travel globally: travel requirements vary by account but may be up to 25%.

What's in it for me?

• Lead high‑impact projects with visibility across the organization
• Work with talented, collaborative teams in a culture that values innovation
• Access to professional development opportunities and career growth pathways
• Flexible work options that support work‑life balance

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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