Business System Analyst

R Systems; Singapore; On-site; SGD 22 - 71,000; Full time

Job summary

R Systems in Singapore is seeking an experienced Business/System Analyst to join the Information Management team, supporting insurance applications, system enhancements, projects, testing and issue resolution.

The role focuses on requirements gathering, URS/Functional Specifications, process modelling, and coordinating with business users, solution teams and external vendors. 2+ years of experience is expected, with flexibility for full-time or contract engagement.

Qualifications

• 2+ years of experience in insurance IT/analysis.
• Experience gathering requirements and creating URS/Functional Specifications.
• Experience coordinating with vendors and solution teams.

Responsibilities

• Gather, analyze and document business/user requirements.
• Prepare URS and Functional Specifications.
• Perform process modelling, feasibility study and system impact analysis.
• Act as bridge between business users, solution teams and vendors.
• Configure/setup products and system processing based on business requirements.
• Prepare test plans, test scenarios and test cases.
• Perform system/integration testing and manage/monitor UAT.
• Investigate application issues and perform root-cause analysis.
• Support system enhancements and application development initiatives.
• Plan and manage project/enhancement timelines; coordinate with vendors and solution teams for timely delivery.
• Support data extraction and analysis for issue investigation.
• Prepare issue analysis reports and recommend appropriate solutions.

Skills

Requirements Gathering & Analysis

Stakeholder management

Analytical thinking

Tools

ChatGPT

Microsoft Copilot

Job description

Hiring: Business/System Analyst – Insurance

We are looking for an experienced Business/System Analyst to join the Information Management / Application team, supporting insurance business applications, system enhancements, projects, testing, and application issue resolution.

Position: Business/System Analyst

Department: Information Management

Experience: 2+ Years (budget is 6400 max)

Domain: Insurance

Job Type: Full-time / Contract

Job Function: Information Technology / Business Analysis

Industry: Insurance / Information Services

Key Responsibilities

• Gather, analyze and document business/user requirements
• Prepare User Requirement Specifications (URS) and Functional Specifications
• Perform process modelling, feasibility study and system impact analysis
• Act as a bridge between business users, solution teams and vendors
• Configure/setup products and system processing based on business requirements
• Prepare test plans, test scenarios and test cases
• Perform system/integration testing and manage/monitor UAT
• Investigate application issues and perform issue/root-cause analysis
• Support system enhancements and application development initiatives
• Plan and manage project/enhancement timelinesCoordinate with vendors and solution teams to ensure timely delivery
• Support data extraction and analysis for issue investigation
• Prepare issue analysis reports and recommend appropriate solutions

Business Analysis / System Analysis

Requirements Gathering & Analysis

URS / Functional Specifications

Process Modelling

Insurance Domain Knowledge

Good to Have

• Product setup / Processing / Claims / Finance experience
• Data mapping, reconciliation and cleansing
• AI/ML, automation and analytics exposure
• Experience using ChatGPT / Microsoft Copilot

We are looking for someone who can confidently work across business users, technical/solution teams and external vendors, while owning requirements, system analysis, testing/UAT and delivery of application enhancements.

#Hiring #BusinessAnalyst #SystemAnalyst #BusinessSystemAnalyst #InsuranceJobs #InsuranceTechnology #InformationTechnology #BusinessAnalysis #RequirementsGathering #UAT #SDLC #ApplicationSupport #FunctionalAnalyst #StakeholderManagement #VendorManagement #DataMigration #MandarinJobs #TechJobs