Business Process Excellence & Continuity Senior Analyst 1 Year Contract

Fuku; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Triton AI Pte Ltd in Singapore seeks a Business Transformation professional to work with senior leaders to map and optimise core business processes, strengthen continuity, and drive performance across functions.

You will lead end-to-end process mapping using tools like Miro, Visio, or Lucidchart, analyse workflows, and develop practical recommendations. Experience in change management and collaboration with stakeholders is essential.

Qualifications

• Bachelor's degree in a related discipline is required.
• Minimum 3 years of experience in BPM, process excellence, transformation, operational excellence, or management consulting.
• Experience in consulting or in-house process improvement/transformation teams is welcome.
• Experience in Business Continuity Planning or operational resilience is an advantage.
• Strong process mapping and documentation using Miro, Visio, Lucidchart or similar tools.
• Excellent analytical and problem-solving skills with stakeholder management.

Responsibilities

• Lead end-to-end business process mapping and documentation using tools such as Miro or other process mapping platforms.
• Analyze existing workflows to identify operational gaps, bottlenecks, risks, and opportunities for improvement.
• Develop practical recommendations that improve efficiency, standardisation, and business resilience.
• Support the design and implementation of business continuity processes and operational improvements.
• Facilitate workshops and discussions with cross-functional stakeholders to gather requirements and drive alignment.
• Support change management initiatives, including process adoption, documentation, and user training where required.

Skills

Stakeholder management

Analytical thinking

Process mapping

Change management

Education

Bachelor's degree in Business Administration, Business Management, Industrial Engineering, or related

Tools

Miro

Visio

Lucidchart

Job description

Are you passionate about improving business processes and influencing organisational change? This is an exciting opportunity to join a well-established multinational organisation where you’ll work closely with senior business leaders to optimise operations, strengthen business continuity, and deliver meaningful transformation across multiple business functions.

This role is ideal for consultants or process improvement professionals who enjoy solving complex business challenges, engaging stakeholders, and driving operational excellence.

Why Consider This Opportunity?

• Work alongside senior leaders on strategic business transformation initiatives.
• Gain exposure across multiple business functions within a large international organisation.
• Be part of projects that directly improve operational efficiency and organisational resilience.
• Excellent opportunity for consultants looking to transition into an in-house transformation role or experienced process improvement professionals seeking broader business exposure.

Key Responsibilities:

As part of the business transformation team, you’ll partner with senior stakeholders across various departments to understand, map, and enhance critical business processes.

• Lead end-to-end business process mapping and documentation using tools such as Miro or other process mapping platforms.
• Analyse existing workflows to identify operational gaps, bottlenecks, risks, and opportunities for improvement.
• Develop practical recommendations that improve efficiency, standardisation, and business resilience.
• Support the design and implementation of business continuity processes and operational improvements.
• Facilitate workshops and discussions with cross-functional stakeholders to gather requirements and drive alignment.
• Support change management initiatives, including process adoption, documentation, and user training where required.

This role goes beyond documentation. You’ll play an important role in helping the organisation:

• Connect end-to-end processes across multiple business units to improve overall business alignment.
• Challenge existing practices and influence stakeholders to adopt more effective and efficient ways of working.
• Build strong relationships across functions while balancing different business priorities.
• Take ownership of the initial process discovery, mapping, and analysis, requiring a hands-on and detail-oriented approach.

Key Requirements:

• Bachelor’s Degree in Business Administration, Business Management, Industrial Engineering, or a related discipline.
• Minimum 3 years of experience in Business Process Management, Process Excellence, Business Transformation, Operational Excellence, or Management Consulting.
• Candidates from consulting firms or in-house process improvement and transformation teams are welcome to apply.
• Experience in Business Continuity Planning (BCP) or operational resilience would be an added advantage.
• Strong process mapping and documentation experience using tools such as Miro, Visio, Lucidchart, or similar platforms.
• Excellent analytical and problem-solving skills with the ability to identify root causes and recommend practical solutions.
• Confident communicator with strong stakeholder management skills and the ability to influence and constructively challenge senior business leaders.
• Highly organised, proactive, and comfortable managing multiple priorities within a dynamic environment.
• Strong proficiency in Microsoft Excel.

Reg No. R1983718
Triton AI Pte Ltd
License no. 21C0661