Business Development Manager

DSV AIR & SEA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DSV AIR & SEA SINGAPORE PTE. LTD. is seeking a driven sales professional to identify and develop opportunities within the assigned territory, coordinating with Account Managers, Trade Lane Manager and product teams to optimize closing ratios.

The role emphasizes pipeline management, customer integration with operations, and close alignment with finance on DSO targets, supported by strong knowledge of air/sea services and pricing policy.

Qualifications

• Functional experience in air/sea/customs brokerage
• Basic sales knowledge
• Good understanding of the company’s service offering and pricing policy
• Understanding of company’s strategy, products and solutions
• Local market knowledge (customers, competitors, suppliers)
• Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints
• Degree holder or diploma with leadership qualities can be considered
• At least 5 years of general industry business experience
• High competency with MS Office (Word, Excel & PowerPoint)

Responsibilities

• Establish and develop new business opportunities with potential customers in the assigned territory and with assigned targets.
• Work out GP projection and long/short term action plans to achieve targets.
• Carry out sales calls/visits and report visiting reports in Sales CRM timely.
• Achieve monthly opportunities target as per agreed.
• Execute sales processes including pipeline management; provide client/target information and CRM maintenance; collaborate with internal sales resources/experts to maximize closing ratio.
• Ensure successful client integration: collaboration with operations teams.
• Assist Finance to achieve the desired DSO target based on customer portfolio.
• Maintain knowledge of company products by attending trainings and completing available trainings.
• Any other job-related tasks as assigned; adhere to Code of Conduct policy.

Skills

Self-motivation

Cross-functional interfaces

Self-management

Interpersonal communication

Decision-making

Organization

Administration

Customer focus

Team player

Education

Degree Holder or Diploma

Tools

MS Office

Job description

Purpose

Deliver financial results in-line with agreed budgets and targets

Key Tasks

• Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).

• Work out GP projection and long/short term action plan to achieve target

• Carry out sales calls sales visits in accordance with KPI in assigned territory and report all visiting reports inSales CRM systemtimely

• Achieve monthly opportunities target as per agreed

• Execute sales process as per roll out/training: pipeline management (sales cycles reporting inSalesCRMsystem). Provide client and target information, maintenance of Customer Relationship Management System (CRM). Collaborate closely with internal sales resources/experts:IVAccountManagers,TradelaneManager,and product teams to maximize closing ratio

• Assure successful client integration: implementation collaboration with operation teams

• Assist Finance to achieve the desired DSO target based on respective portfolio of customers

• Ensure proper knowledge ofcompany’sproducts at all time by attending and completing all trainings offered and available.

Additional to above tasks

• Any other job-related tasks as assigned by the superior.

• Adherence to theCode of Conduct policy of the DSV Group

Competencies

• Self-motivated and self-disciplined

• Ability to manage cross-functional interfaces (Operations and ISPs)

• Self-management (Planning, Organizing & Goal Setting, Execution)

• Good interpersonal and written and verbal communication skills

• Decision-making capabilities

• Organized, flexible and able to work under tight deadlines

• Administration skills

• Customer focus

• Team player

Experience & Education

• Functional experience in air / sea / customs brokerage

• Basic sales knowledge

• Goodunderstanding ofcompany’sservice offering and pricing policy

• Understanding ofcompany’sstrategy, products and solutions

• Local market knowledge (customers, competitors, suppliers)

• Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints

• Degree Holder or Diploma with leadership quality can be considered

• At least5years of general industry business experience

• High competency with MS Office (Word, Excel &Powerpoint)