BUSINESS DEVELOPMENT DIRECTOR

idea management services pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

idea management services pte. ltd. is seeking a strategically-minded Account Manager to own and grow a regional/global enterprise portfolio across APAC, focusing on cross-border e-commerce, SaaS platforms and large financial institutions.

You’ll work with Go-to-Market, Product, Engineering, Compliance, Legal, Operations and Risk leadership to architect growth. The role emphasizes ownership, data-driven decision making, and building executive relationships to drive ROI and revenue expansion

Qualifications

• 5+ years of B2B account management or strategic sales experience.
• Proven track record of meeting or exceeding revenue targets with P&L or portfolio ownership.
• Experience growing revenue within large and complex enterprise accounts.
• Familiarity with APAC cross-border markets and culture essential.
• Professional proficiency in English and Bahasa Indonesia.

Responsibilities

• Own full P&L for key enterprise accounts and drive revenue through upsell and cross-sell.
• Develop and execute 12–18 month account plans, manage churn risk.
• Exceed revenue targets with a clean sales pipeline.
• Build C-level relationships and lead client reviews with data-driven ROI insights.
• Bridge commercial terms and technical feasibility with cross-functional teams.
• Stay ahead of regulatory shifts and act as subject matter expert on APAC cross-border flows.

Skills

English

Bahasa Indonesia

Builder mentality

Exceptional communicator

Data-led analytics

Hustle with integrity

Curiosity

Resilience

Job description

About the Job

We are seeking a highly motivated and strategically-minded Account Manager to own and grow our regional/global enterprise portfolio. This position is dedicated to our most complex and high-value enterprise clients — primarily cross-border e-commerce leaders, global SaaS platforms, and large-scale financial institutions across Indonesia and the wider APAC region. You’ll work closely with Go-to-Market, Product, Engineering, Compliance, Legal, Operations and Risk leadership. You will not just manage accounts — you will architect growth.

Minimum Qualifications

• 5+ years of B2B account management or strategic sales experience.
• Consistent track record of meeting or exceeding revenue targets, ideally in a role with direct P&L, book-of-business, or portfolio revenue ownership.
• Experience managing and growing revenue within large and complex enterprise accounts.
• You understand the needs of international cross-border merchants and the cultural nuances of doing business across APAC markets. Familiarity with the APAC region is essential.
• Professional proficiency in both English and Bahasa Indonesia.
• Core Competencies:
• Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team.
• Exceptional Communicator: You can present persuasively in the boardroom, and translate complex concepts for executive audiences.
• Data-Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify risk and untapped potential.

Attributes We Value:

• Hustle with Integrity: You move fast, but you build trust through transparency and reliability.
• Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request.
• Resilience: You are undeterred by long sales cycles and complex procurement processes.

Responsibilities

1. Strategic Portfolio Growth & Revenue Ownership

• Own the full P&L for a portfolio of key enterprise accounts. Drive revenue and transaction volume through upselling, cross-selling (payment acceptance, payouts, platform business) and use case expansion.
• Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk.
• Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline.

2. Executive & Multi-Stakeholder Relationship Building

• Build and nurture C-level relationships (CEO, CFO, CPO, CTO) within your accounts. Understand their strategic objectives and align the company’s roadmap to solve their core business challenges.
• Lead client business reviews, providing data-driven insights and demonstrating clear ROI.
• Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure client buy-in and consensus.

3. Cross-Functional Influence

• Bring your clients’ needs back to the company, informing and influencing our product roadmap and strategy.
• Partner with cross-functional teams (Product, Solution Engineering, Compliance, Legal, Risk) to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility.

4. Market Intelligence & Local Expertise

• Stay ahead of regulatory shifts and trends. Act as a subject matter expert on cross-border flows between the company's existing markets in APAC.
• Identify synergies between the company’s infrastructure and the specific needs of enterprises expanding into the region.

Why Join us?

• Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts our regional growth.
• Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.
• Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.

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