Business Development Associate - ShopNJoy

SHOPNJOY PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Benefits offered by this job

6-month contract

Conversion to full-time

Commission up to $2,000 per merchant

Sales training and mentoring

Career progression opportunities

Transportation allowances

Job summary

ShopNJoy PTE. LTD. is seeking a motivated Business Development Associate to grow our merchant base in Singapore.

This is a full-time 6-month contract with a strong chance to convert to a permanent role based on performance. You will identify opportunities, engage prospects, and support the sales process alongside senior team members. The role offers a competitive base with upfront and running commissions (up to $2,000 per merchant), plus training, mentoring, and progression opportunities within

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
• 1–2 years of sales or business development experience.
• Strong verbal and written communication skills.
• Confident speaking with customers and building rapport.
• Good organizational and time management skills.
• Comfortable using Microsoft Office or Google Workspace.
• Willingness to learn sales techniques and product knowledge.
• Positive attitude and resilience.

Responsibilities

• Identify and qualify new sales opportunities through outbound prospecting and inbound leads.
• Contact prospective customers via phone, email, social media, and networking.
• Schedule meetings for product demonstrations to merchants.
• Conduct customer discovery to understand their business needs and challenges.
• Prepare proposals, quotations, and follow up on sales opportunities.
• Maintain accurate customer records and sales activities in the CRM.
• Build and maintain strong relationships with prospects and customers.
• Support negotiations and assist in closing sales opportunities.
• Achieve individual sales and activity targets.
• Monitor market trends and competitor activity.
• Collaborate with marketing and customer success teams to improve the customer experience.

Skills

Sales experience

Communication skills

Customer communication

Time management

Office tools

Willingness to learn

Resilience

CRM experience

Cold calling

Lead generation

B2B sales

SaaS experience

Education

Bachelor's degree in Business or Marketing

Diploma in Business

Tools

Salesforce

HubSpot

Zoho CRM

Job description

About ShopNJoy

ShopNJoy is a fast-growing Merchant-Techplatform reshaping how merchants attract, convert, and retain customers through a blend of technology and on-ground execution. We’re built by experienced startup operators across retail and tech—and we’re scaling fast.

We are looking for a motivated and customer-focused Business Development Associate to help grow our merchant base.This is a full-time 6 month contract and there is an opportunity to beconverted to a full-time staff with us. This role is ideal for someone early intheir sales career who enjoys building relationships, learning about customerneeds, and contributing to business growth.

You will identify new business opportunities, engage prospective customers, support the sales process, and work closely with senior team members to achieve sales targets.

Key Responsibilities

• Identify and qualify new sales opportunities through outbound prospecting and inbound leads.
• Contact prospective customers via phone, email, social media, and networking.
• Schedule meetings for product demonstrations to merchants.
• Conduct customer discovery to understand their business needs and challenges.
• Prepare proposals, quotations, and follow up on sales opportunities.
• Maintain accurate customer records and sales activities in the CRM.
• Build and maintain strong relationships with prospects and customers.
• Support negotiations and assist in closing sales opportunities.
• Achieve individual sales and activity targets.
• Monitor market trends and competitor activity.
• Collaborate with marketing and customer success teams to improve the customer experience.

Prerequisites

What we're looking for:

• Diploma or Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
• 1–2 years of sales or business development experience.
• Strong verbal and written communication skills.
• Confident speaking with customers and building rapport.
• Good organizational and time management skills.
• Comfortable using Microsoft Office or Google Workspace.
• Willingness to learn sales techniques and product knowledge.
• Positive attitude and resilience.

Preferred candidates would have:

• Experience using a CRM (e.g., Salesforce, HubSpot, Zoho CRM).
• Experience with cold calling or lead generation.
• B2B sales experience.
• Experience in SaaS, technology, or the company's industry.

What We Offer

• this is a 6-months contract job and there is an opportunity to be converted to as a full-time staff.
• Competitive basic salary with upfront commission and running commission of up to $2,000 per merchant.
• Sales training and mentoring
• Transportation allowances
• Sales training and mentoring
• Career progression opportunities
• Supportive team environment
• Annual leave and public holidays
• Medical benefits
• Professional development opportunities