Responsibilities
- Engage with business users, stakeholders, and product owners to elicit, analyze, clarify, and validate business requirements.
- Conduct workshops, interviews, and observation sessions to uncover functional and non-functional requirements.
- Document and maintain user stories, use cases, process flows, data mapping, and interface specifications.
- Work closely with the Software Manager and Software Lead to ensure that business requirements are translated into appropriate system architecture and design artifacts.
- Participate in solution walkthroughs, UX design validation, and requirement signoffs.
- Track and manage requirements through the lifecycle using appropriate tools (e.g., Jira, Confluence).
- Generate traceability matrix from contract to requirement to design to test cases.
- Experience with Java EE, IBM WebSphere, scrum project.
- Collaborate with the QA Lead and test team to ensure test plans and test cases accurately reflect the requirements.
- Assist in defining acceptance criteria for user stories.
- Validate coverage between requirements and test cases to ensure completeness.
- Support UAT by helping define test scenarios and coordinating with business users.
- Plan and conduct training sessions for end-users after system rollout, including preparation of user guides and walkthrough materials.
Requirements
- 3+ years of experience as a Business Analyst, preferably in large‑scale or enterprise IT environments.
- Practical experience in collaborating with QA teams to ensure end‑to‑end requirements traceability and test coverage.
- Experience translating business needs into technical artifacts such as system requirement specifications (SRS), user interface specifications (UIS), and use case diagrams.
- Comfortable with preparing end‑user training materials and conducting training sessions post‑deployment.
- Effective communicator with both technical and non‑technical stakeholders.
- Familiarity with mobile and web applications.
- Basic understanding of software delivery in containerized environments (OpenShift/Kubernetes) is advantageous.
- Domain knowledge in command‑and‑control system.
- Understanding security and compliance practices.
If you are keen, please email your updated resume to daisylyn.jocson@tg-hr.com
EA License no. 14C7275/Registration no. R1434860
Please take note that only shortlisted candidate will be contacted. Thank you.