Business Analyst: Systems, Data & Process Improvement

Ministry of Law, Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ministry of Law, Singapore is seeking a Business Analyst to analyse business processes, gather requirements, and translate them into user stories for IT systems. You will collaborate with stakeholders and developers to implement solutions that improve operations and user experience.

The role requires 3+ years in business analysis, strong IT systems knowledge, and experience with agile/waterfall methods. Likely a 1-year contract with opportunities for impact and growth.

Qualifications

• Academic training in computer science, information systems, or a related field.
• At least 3 years of experience in business analysis, new system development or a related field.
• Strong understanding of business process analysis and design.
• Strong understanding of IT systems and technologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must be organised and able to work with minimal supervision to ensure projects are on schedule.
• Experience with RPA and other automation technologies.
• Experience with agile/waterfall development methodologies.
• Experience with project management tools and techniques.

Responsibilities

• Analyse business requirements: Work with stakeholders to gather and refine the business needs, challenges and goals for a new or existing IT system.
• Design new systems: Develop user stories and tender requirement for new systems, including the software requirements, and user interfaces.
• Develop and implement new systems: Collaborate with developers and vendors to implement new systems and ensure that they are meeting the needs of the business.
• Test new systems: Test new systems to ensure that they are working as expected and meeting all requirements.
• Provide training and support to users: Train users on how to use new systems and provide support as needed.
• Monitor and maintain systems: Monitor systems to ensure that they are performing as expected and make necessary enhancement changes request.
• Data migration: Work with developers and vendors to migrate existing data to new systems/platforms and provide data verification support.
• Recommend technology solutions to improve user processes and experience.
• Stay up-to-date on the latest technologies: Stay up-to-date on the latest IT technologies and trends to ensure that the organisation is using the best possible solutions.

Skills

Business analysis

Requirements gathering

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor’s in CS/IS

Job description

Ministry of Law, Singapore is seeking a Business Analyst to analyse business processes, gather requirements, and translate them into user stories for IT systems. You will collaborate with stakeholders and developers to implement solutions that improve operations and user experience.

The role requires 3+ years in business analysis, strong IT systems knowledge, and experience with agile/waterfall methods. Likely a 1-year contract with opportunities for impact and growth.