Business Analyst Lead

scoot pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Scoot Pte. Ltd. in Singapore seeks a Senior Analyst, IT (Business Analysis) to partner with stakeholders, refine business needs, and deliver future-ready solutions.

You will leverage business process analysis, Agile methods, and cutting-edge generative AI to drive operational excellence and enable an analytically strong team. You will mentor analysts, develop standardized BA practices, and ensure alignment with organizational goals while coordinating with procurement and vendor management as

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 5-7 years of proven experience in business analysis or project management.
• Proficiency in business process re-engineering and workflow optimization.
• Strong understanding of Agile principles and facilitation of Agile ceremonies.
• Experience applying generative AI solutions to business workflows.
• Knowledge of platforms like OpenAI or Google AI tools is desirable.
• Experience mentoring analysts and enabling team goals.
• Excellent analytical and communication skills.

Responsibilities

• Gather and prioritize business requirements with stakeholders for initiatives.
• Analyze workflows, identify bottlenecks, and propose scalable improvements.
• Provide actionable insights to optimize processes aligned with objectives.
• Design secure, scalable solutions meeting Scoot’s needs and leverage generative AI.
• Create solution documentation including technical specs for stakeholders and developers.
• Lead Agile ceremonies and manage timelines, budgets, risks, and communications.
• Coordinate cross-functional teams for change management, UAT, and deployment with security.
• Mentor and upskill BA team; develop guidelines and templates; foster knowledge sharing.

Skills

Business analysis

Project management

Agile methodologies

Mentoring

Communication

Vendor management

Education

Bachelor's degree

Tools

OpenAI

Google AI tools

Job description

We keep Scoot's people-powered engine running! Our people initiatives nurture a positive work environment, ensuring that our employees have a Scootin’ good experience and are thriving in our fun and warm yellow culture. As a Senior Analyst, IT (Business Analysis), you will be at the forefront of innovation, partnering with stakeholders to refine business needs and deliver impactful, future-ready solutions. Leveraging business process analysis, Agile methodologies, and cutting-edge generative AI technology, you’ll play a pivotal role in driving operational excellence and shaping strategies that align with Scoot’s goals. Additionally, you’ll empower business analysts with tools and frameworks for success, fostering a robust analytical team. Ready to revolutionize the way Scoot works? Let’s make waves together!

Responsibilities

Business Need Assessment & Process Optimization

• Work closely with stakeholders to gather and prioritize business requirements for ongoing and upcoming initiatives.
• Perform in-depth analysis of workflows and processes, identifying bottlenecks and opportunities for improvement.
• Provide actionable insights to optimize processes, ensuring they are scalable and aligned with organizational objectives.

Innovative Solution Design

• Design efficient, secure, and scalable solutions tailored to meet Scoot’s unique business needs.
• Employ generative AI tools and frameworks to optimize business processes and inspire data-driven decision-making.
• Develop comprehensive solution documentation, including technical specifications that are accessible to stakeholders and developers.

End-to-End Project Coordination

• Lead Agile ceremonies, including sprint reviews, retrospectives, backlog refinement, and daily stand-ups.
• Manage project timelines, budgets, risks, and communications to ensure seamless execution of deliverables.
• Coordinate with cross-functional teams to oversee change management, UAT processes, and system deployment while ensuring compliance with security measures.

Agile Collaboration & Team Support

• Craft well-structured user stories supported by clear acceptance criteria for easy implementation by development teams.
• Collaborate with Product Owners and stakeholders to prioritize backlogs, ensuring alignment with business goals.
• Continuously identify opportunities for strengthening team performance by improving Agile practices and workflows.

Empowering Business Analysts

• Mentor and coach team members to upskill their business analysis capabilities.
• Develop guidelines, templates, and tools to standardize and enhance BA practices across the team.
• Facilitate knowledge-sharing sessions to ensure continuous learning and alignment with industry best practices.

Procurement & Vendor Management

• Support RFQ and RFP processes, ensuring accurate document preparation and vendor evaluation.
• Verify and process invoices promptly to maintain operational efficiency.

Requirements

• A Bachelor’s degree in Business Administration, Information Systems, or related field.
• 5-7 years of proven experience in business analysis, project management, or a related field.
• Proficiency in business process re-engineering and workflow optimization methodologies.
• A deep understanding of Agile principles, with hands-on experience facilitating Agile ceremonies.
• Expertise in applying generative AI solutions to augment and transform business workflows.
• Knowledge of platforms like OpenAI, Google AI tools, or equivalent is highly desirable.
• Experience mentoring and enabling business analysts to achieve team goals and elevate their skill sets.
• Outstanding analytical and problem-solving skills, with strong communication abilities.
• Previous experience in procurement and vendor management is a bonus.