BUSINESS ANALYST (Banking, Central/Contract/Up to 5K)

RMA CONSULTANTS PTE LTD; Singapore; On-site; SGD 54,000 - 75,000; Full time

Job summary

RMA CONSULTANTS PTE LTD is seeking a Business Analyst to kickstart a career in banking. You will collaborate with cross-functional teams to refine product roadmaps, map customer journeys and support go-to-market activities while gaining exposure to data-driven decision making.

You will develop skills in data analysis, stakeholder communication, and UAT, with training provided for banking-specific contexts and intern experience.

Qualifications

• Bachelor's degree with 0–1 year of experience in financial services or consulting.
• Training will be provided for suitable candidates with internship experience in banking is an advantage.
• Proficient in Excel, PowerPoint, and data presentation.

Responsibilities

• Support product roadmap initiatives and coordinate prioritization with technical and business stakeholders.
• Map end-to-end customer journeys and identify friction points using client feedback (VoC).
• Execute go-to-market strategies and internal/external communications (EDMs).
• Create training content and conduct sessions for internal stakeholders (CMs, IMs, RMs, Sales).
• Perform data extraction, transformation, and segmentation to model business scenarios.
• Translate insights into actionable solutions with technical partners.
• Provide weekend system verifications and sign-offs for releases (1–2 weekends/month).
• Conduct User Acceptance Testing (UAT) for system/app releases.

Skills

Data analysis

Excel (XLOOKUP)

Pivot Tables

PowerPoint

JIRA

Business requirements

Stakeholder communication

UAT

MS Copilot

Independent work

Education

Bachelor's degree

Tools

JIRA

Microsoft Copilot

Job description

The Role:

Start Your Career in Banking as a Business Analyst. We are looking for candidates with strong communication skills, a willingness to learn and the potential to grow in Banking.

Key Responsibilities:

• Product Development & Support: Support product roadmap initiatives, and coordinate prioritization with technical and business stakeholders.
• Customer Journey Optimization: Map end-to-end customer journeys, validate against client feedback/Voice of the Customer (VoC), and proactively identify friction points and possible solutions
• Commercialization & Promotion: Execute go-to-market strategies, including internal/external communications (EDMs).
• Stakeholder Enablement: Create training content and conduct educational sessions for internal stakeholders (CMs, IMs, RMs, Sales).
• Operational Excellence - perform data analysis, including extraction, transformation, and segmentation, to model various business scenarios.
• Translate these insights into holistic, actionable solutions with collaboration with technical partners.
• Provide weekend support (1-2 weekends per month) to conduct live system verifications and provide formal business sign-off for critical platform releases.
• Perform User Acceptance Testing (UAT) for system/app releases.

Requirements& Skills

• Bachelor's degree with 0-1 year of experience in financial services or consulting.
• Training will be provided for suitable candidates with relevant internship experience, particularly with the banking sector is advantage
• Support in managing complex project plans with multiple deliverables and stakeholders.
• Problem Solving & Adaptability: Creative problem solver with a process-driven mindset; works well independently and within a fast-paced team.
• Technical Proficiency: Data & Presentation:
• Good knowledge of Excel (Data crunching, XLOOKUP, Pivot Tables) and PowerPoint.
• Proficient in JIRA; experienced in writing business requirement user stories
• Perform user story grooming with technical teams and AI tools such as Microsoft Copilot.
• Demonstrates effective communication skills with stakeholders
• Able to manage competing priorities and keep stakeholders & team lead informed on critical escalations.

Why You'll Love This Role

This is an exciting opportunity to join a dynamic digital team where you will gain hands-on exposure to business analysis, digital product development, customer experience and product commercialisation.