Business Analyst

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ambition Group Singapore Pte. Ltd. is seeking a Business Analyst to support audit-focused projects and work closely with clients on freight rate agreements, shipment data, and business rules. You will play a pivotal role in data analysis, requirements gathering, and project coordination.

The ideal candidate has strong analytical skills, experience handling large datasets, and effective stakeholder management to enable end-to-end delivery and continuous improvement.

Qualifications

• Bachelor's degree in a quantitative field or equivalent experience.
• 2+ years in business analysis, client-facing roles, or technical service environments.
• Strong analytical skills with large/complex datasets.
• Hands-on experience with data tools (Excel, SQL, BI tools).
• Exposure to project management or coordination.

Responsibilities

• Analyze freight rate agreements and business rules to support configuration in internal systems.
• Work with large datasets (shipment, invoice, audit data) to identify trends and insights.
• Gather, clarify and document business and functional requirements from clients and stakeholders.
• Support project delivery by coordinating tasks, tracking progress, and managing timelines.
• Act as a main client contact, handling queries and providing consultative support.
• Build client relationships through proactive communication and problem-solving.
• Analyze processed data and provide tailored reports and recommendations.
• Facilitate training sessions for clients and external users on systems and services.
• Develop and maintain user guides, process flows, and requirements documents.
• Escalate key issues to internal stakeholders in a timely manner.
• Identify opportunities to improve processes and client experience.

Skills

Data analysis

Stakeholder management

Analytical mindset

Client-facing

Project coordination

Education

Bachelor's degree in a quantitative field

Tools

Advanced Excel

SQL

Power BI

Tableau

Job description

About the Role

Our client is looking for a Business Analyst to support audit-focused projects, working closely with clients to analyze freight rate agreements, shipment data, and business rules. This is a client-facing role that combines business analysis, project coordination, and data analysis to drive accurate processing and continuous improvement.

The ideal candidate will have a strong analytical mindset, experience working with large datasets, and the ability to manage stakeholders effectively while supporting end-to-end project delivery.

Key Responsibilities

• Analyze and interpret freight rate agreements and business rules to support configuration in internal systems


• Work with large and complex datasets (shipment, invoice, and audit data) to identify trends, discrepancies, and insights


• Gather, clarify, and document business and functional requirements from clients and stakeholders


• Support project delivery by coordinating tasks, tracking progress, and managing timelines and dependencies


• Act as a key point of contact for clients, handling queries, resolving issues, and providing consultative support


• Build strong client relationships through proactive communication and problem-solving


• Analyze processed data and provide tailored solutions, reports, and recommendations based on client needs


• Facilitate training sessions for clients and external users on systems and services


• Develop and maintain documentation including user guides, process flows, and requirement documents


• Escalate and communicate key issues to internal stakeholders in a timely manner


• Continuously identify opportunities to improve processes, workflows, and client experience

Key Requirements

• Bachelor's degree in a quantitative field (e.g., Business, Finance, Engineering, Information Systems) or equivalent experience


• at least 2 years of experience in Business Analysis, client-facing roles, or technical service environments


• Strong analytical skills with the ability to work with large and complex datasets


• Hands‑on experience with data tools such as Advanced Excel, SQL, Power BI, Tableau, or similar


• Exposure to project management or project coordination, with the ability to manage timelines and stakeholders


• Excellent stakeholder management and communication skills (both written and verbal)


• Proven ability to handle multiple tasks and work independently in a fast-paced environment


• Strong problem‑solving skills with attention to detail