Business Analyst

Dsv Air & Sea SAU; Singapore; Hybrid; SGD 80,000 - 110,000; Full time

Job summary

DSV, a global leader in transport and logistics, seeks a Business Analyst (Inventory & Performance Management) for APAC. You will govern regional inventory, ensure data integrity, and lead RCCA for discrepancies while developing Looker Studio dashboards and monitoring KPIs across Australia, Japan, Korea, Hong Kong and Indonesia.

You will analyze multi-system deltas between gWMS and SAP S/4HANA, drive data-driven improvements, and support weekly to quarterly reviews with leadership.

Qualifications

• Bachelor’s degree in supply chain, logistics, or analytics.
• Experience in regional inventory management and analytics across multi-country networks.
• Strong SQL, BigQuery and Looker Studio skills for dashboards and data validation.
• Knowledge of core supply chain metrics and RCCA processes.

Responsibilities

• Govern inventory governance, cycle counting, and accuracy targets.
• Monitor KPIs and build dashboards using Looker Studio and BigQuery.
• Analyze data, perform RCCA, and report findings to leadership.
• Manage deltas between gWMS and SAP S/4HANA and maintain APAC delta logs.
• Oversee inventory moves, adjustments, and excess sweeps with proper approvals.
• Support operational tickets and ensure material movement visibility.

Skills

SQL

BigQuery

Looker Studio

WMS/ERP

RCCA

Inventory governance

Cycle counting

KPI tracking

Data analysis

Education

Bachelor’s degree in Supply Chain/Analytics

Tools

gWMS

SAP S/4HANA

Looker Studio

Job description

About the Position

The Business Analyst (Inventory & Performance Management), APAC holds an analytical role in governing regional logistics, inventory control, and data integrity across regional Spoke Warehouses supporting Cloud Logistics in APAC (Australia, Japan, Korea, Hong Kong, and Indonesia).

Combining operational program management with advanced business analytics, this role is responsible for maintaining high inventory accuracy standards, managing WMS-to-ERP system deltas, monitoring key performance indicators (OTS, OTIF, IFD, WH Utilization), developing BigQuery/Looker Studio dashboards, and leading Root Cause Corrective Actions (RCCA) for operational discrepancies.

Key Responsibilities & Accountabilities

1. Inventory Governance, Cycle Counting & Accuracy

• Oversee system-generated (ABC logic) and manual cycle count processes across all regional warehouses.
• Enforce strict separation of duties across counting passes and supervisor audits.
• Drive site execution to meet established regional accuracy targets for first-pass counts, audit counts, and High-Risk Inventory (HRI).
• Lead Root Cause Corrective Action (RCCA) investigations for count discrepancies exceeding established value thresholds, all HRI items, or upon client request within defined SLAs.
• Manage specialized inventory controls including Expiry Date Controlled Inventory (FEFO allocation), battery expiration workflows, packaging consumption, re-sealing standards, and HRI cage security.

2. Metric Monitoring, Data Analysis & Business Intelligence

• Oversee the accuracy and reporting integrity of regional warehouse KPIs, including On-Time Shipping (OTS), On-Time In Full (OTIF), In-Full Delivery (IFD), Dock-to-Stock, and Warehouse Utilization.
• Develop, maintain, and optimize data dashboards using Looker Studio and BigQuery to provide actionable operational insights to leadership.
• Build automated scripts (AppScript/SQL) to streamline data extraction, perform shrink analysis, and validate data against official sources of truth.
• Prepare and present data-driven operational performance packs for Weekly, Monthly, and Quarterly Business Reviews (WBRs, MBRs, QBRs) with client and 3PL leadership.
• Identify, track, and resolve system deltas (quantity discrepancies between Warehouse Management Systems like gWMS and SAP S/4HANA using the SAP Inventory Reconciliation App.
• Maintain and update the APAC Regional Delta Logs on a daily cadence to ensure multi-system synchronization.
• Audit historical transaction logs, material movements, and S/4HANA Material Documents to resolve complex inventory

4. Inventory Moves, Adjustments & Excess Sweeps

• Govern inventory status changes, attribute updates (expiry date, Country of Origin), and location transfers across sites.
• Enforce multi-eye authorization controls (four-eyes principle) for all inventory adjustments exceeding defined site approval thresholds.
• Manage Stock Owner Changes (SOC) and Project Code transitions (e.g., MAIN, Research, Quarantine, Scrap, and Remarket).
• Direct the excess inventory sweep program to transfer surplus stock from Spokes to Central Hubs aligned with site utilization criteria.

5. Operational Ticketing & Resource Management

• Support site teams in resolving operational tickets within designated turnaround times.
• Oversee tool room inventory, non-GPN part stocking levels, and material movement tracking to ensure optimal part availability.
• Systems, Technical & Analytics Proficiency
• WMS & ERP Systems: gWMS, SAP S/4HANA (Inventory Overview, Transactions, Reconciliation App).
• Tracking & Operational Dashboards

Key Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field.
• Extensive professional experience in regional inventory management, contract logistics, or supply chain business analytics across multi-country networks.
• Technical proficiency in SQL, BigQuery, and Looker Studio with the ability to troubleshoot and optimize dashboards.
• Broad understanding of core supply chain metrics (OTS, OTIF, IFD, Dock-to-Stock, Reverse Logistics, Shrinkage, Cycle Counting).
• Hands‑on experience with WMS/ERP platforms (gWMS, SAP) and conducting structured root‑cause analysis (RCCA).

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.