Breakfast Services Part-Timer

TOLEDO INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 14,000 - 17,000; Part time

Job summary

Toledo International PTE. LTD. is seeking Breakfast Services Part-Timers to be the first point of contact for guests in the hotel. You will welcome guests, clear tables, refresh the Great Room, and ensure a positive guest experience while adhering to brand standards.

The role requires good English communication, basic computer literacy, and a proactive attitude. Typical duties include assisting guests and supporting the Duty Manager as needed.

Qualifications

• Minimum high school/secondary education.
• Proficient in written and spoken English.
• Positive and keen to learn attitude.

Responsibilities

• Welcome and acknowledge guests according to standards.
• Clear tables and prepare for service for next guests.
• Refresh Food and Beverage in The Great Room.
• Complete closing duties and clean equipment and areas.
• Handle guests' inquiries and complaints per brand standards.
• Maintain knowledge of local area to improve guest experience.

Skills

Great communication skills

Basic computer literacy

Education

High school / secondary education

Job description

What’s the job?

Breakfast Services Part-Timers are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently answer inquiries and provide food & beverage services throughout the hotel.

Your day-to-day

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
• Clear tables and prepare for service for the next guests
• Refresh Food and Beverage in The Great Room
• Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Perform any other assigned reasonable duties and responsibilities as requested
• Answer any guests’ enquiries practically and simply in adherence to brand standards
• Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
• Reliably handle all special needs and requests of guests
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
• Responsible for IHG Rewards Club Member Recognition
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience.

Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager.

What we need from you

• Minimum high school/ secondary education
• Great communication skills and basic computer literacy
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills