Breakfast Services Part-Timer

Toledo International; Singapore; On-site; SGD 12,000 - 21,000; Part time

Job summary

Toledo International is seeking reliable Breakfast Services Part-Timers to be the key point of contact for guests in the hotel.

As a Breakfast Services team member, you will welcome guests, clear tables, refresh the Great Room, and help ensure a positive guest experience in line with brand standards.

Candidates should have a minimum high school education, strong English, good communication, and basic computer literacy; training provided in a fast-paced hospitality environment in Singapore.

Qualifications

• Minimum high school/secondary education.
• Great communication skills and basic computer literacy.
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills.

Responsibilities

• Welcome and acknowledge all guests according to brand standards in a timely, friendly and efficient manner.
• Clear tables and prepare for service for the next guests.
• Refresh Food and Beverage in The Great Room.
• Complete closing duties, including storing all reusable foods, breaking down goods, cleaning all equipment and areas.
• Always take responsibility for ensuring a positive guest experience.
• Perform any other assigned reasonable duties and responsibilities as requested.
• Handle guests’ enquiries practically and simply in adherence to brand standards.
• Reliably handle all special needs and requests of guests.
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards and license agreement mandates.
• Refresh Food and Beverage in The Great Room.
• Clean and organize guest areas and pick up debris throughout public areas.
• Updating constantly on local knowledge to improve the guest experience.

Skills

Communication skills

Computer literacy

Positive attitude

Education

High school diploma

Job description

What’s the job?

Breakfast Services Part-Timers are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently answer inquiries and provide food & beverage services throughout the hotel.

Your day-to-day

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
• Clear tables and prepare for service for the next guests
• Refresh Food and Beverage in The Great Room
• Complete closing duties, including storing all resuable foods, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Perform any other assigned reasonable duties and responsibilities as requested
• Answer any guests’ enquiries practically and simply in adherence to brand standards
• Handle guests’ complaints appropriately adhering to brand standards or direct them to Duty Managers
• Reliably handle all special needs and requests of guests
• Demonstrate BrandHearted behaviours by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.
• Responsible for IHG Rewards Club Member Recognition
• Refresh Food and Beverage in The Great Room
• Clean and Organize Guest Areas and Pick up debris throughout Public Areas
• Updating constantly on local knowledge to improve the guest experience.

Perform other duties as assigned by the Duty Manager, Assistant Rooms Division Manager, Operations Manager, or General Manager.

What we need from you

• Minimum high school/ secondary education
• Great communication skills and basic computer literacy
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills