BNPL Product Manager - Global Payment Singapore Regular

ByteDance; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

ByteDance in Singapore is seeking a Product Manager to develop and refine the BNPL product roadmap and strategy. You'll work closely with cross-functional teams to ensure seamless integration of BNPL solutions onto our platform.

The ideal candidate has over 3 years of experience in product management, strong analytical skills, and excellent communication abilities. This role offers the opportunity to make an impact on a global scale.

Qualifications

• 3+ years of experience in product management, preferably in payments, BNPL, loan, finance, or eCommerce.
• Strong analytical skills and experience with data-driven decision-making.
• Experience with end-to-end product management processes.

Responsibilities

• Develop and refine BNPL product roadmap and strategy.
• Analyze market trends and customer behavior.
• Collaborate with payment partners and manage BNPL transactions.
• Work closely with analytics team to track performance.
• Ensure effective resolution of customer issues related to BNPL.

Skills

Analytical skills

Communication skills

Collaboration

Education

Bachelor's degree in business, economics, computer science, or a related field

Job description

Team Introduction

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business usecases.

Key Responsibilities

• Develop and refine our BNPL product roadmap and strategy, in collaboration with cross‑functional teams such as legal, compliance, engineering, design, marketing, and business.
• Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization.
• Collaborate with payment partners to integrate BNPL solutions (whitelable or cobranding) onto our platform, ensuring seamless user experience and adherence to regulatory standards.
• Manage the end-to-end process of BNPL transactions, from onboarding new customers to resolving any disputes or issues that may arise.
• Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement.
• Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to BNPL services.
• Stay up-to-date on industry trends, regulations, and best practices related to BNPL solutions.

Minimum Qualifications

• Bachelor's degree in business, economics, computer science, or a related field.
• 3+ years of experience in product management, preferably with experience in the payments, BNPL, loan, finance, or eCommerce space.
• Strong analytical skills and experience with data-driven decision-making.
• Excellent communication and collaboration skills, with the ability to work effectively across multiple teams and departments.
• Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch.

Preferred Qualifications

• Self-starter with a strong sense of ownership and accountability for delivering results.
• Comfortable working in a fast-paced, dynamic environment with competing priorities and tight deadlines.