BMC Helix Discovery Specialist - CMDB & Outposts Expert

FLARE CONSULTING PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FLARE CONSULTING PTE. LTD. in Singapore seeks an experienced BMC Helix Discovery Consultant (ADDM) to run and improve discovery environments post go-live. You will ensure scans work, CMDB data accuracy, and secure, up-to-date platforms across hybrid and cloud estates.

Key duties include L2/L3 support, Outposts deployment, TPL patterns, CMDB sync, dashboards, runbooks, and direct customer collaboration on issues and improvements.

Qualifications

• 7–10 years of relevant experience.
• Strong hands-on experience with BMC Helix Discovery / BMC Discovery (ADDM). This is essential.
• Experience deploying and troubleshooting Outposts.
• Ability to write and debug TPL patterns.
• Experience with BMC CMDB synchronisation and reconciliation.
• Good knowledge of Windows, Linux/UNIX, networking, firewalls, certificates, SSH, WMI and SNMP.
• Scripting in Python, PowerShell, shell or SQL.
• ITIL-based support experience (incident, problem, change).
• A degree in Engineering, Computer Science, IT or similar.
• Willingness to work shifts, weekends and on-call when needed.

Responsibilities

• Provide L2/L3 support for BMC Helix Discovery (SaaS and/or on-premises) within agreed SLAs.
• Install, configure, upgrade and troubleshoot Discovery Outposts across networks and cloud.
• Manage scan schedules, IP ranges, credentials and discovery performance.
• Write, test and deploy TPL patterns, and manage TKU updates.
• Build and maintain application and service models.
• Manage CMDB synchronisation and fix CI and data-quality issues.
• Create dashboards and reports on scan coverage and data health.
• Write runbooks and RCAs, and work directly with customers on issues and improvements.

Skills

BMC Helix Discovery

BMC Discovery (ADDM)

ITIL

Python

PowerShell

Shell scripting

SQL

Outposts deployment

Education

Bachelor's degree in Engineering/CS/IT

Tools

BMC CMDB

Job description

FLARE CONSULTING PTE. LTD. in Singapore seeks an experienced BMC Helix Discovery Consultant (ADDM) to run and improve discovery environments post go-live. You will ensure scans work, CMDB data accuracy, and secure, up-to-date platforms across hybrid and cloud estates.

Key duties include L2/L3 support, Outposts deployment, TPL patterns, CMDB sync, dashboards, runbooks, and direct customer collaboration on issues and improvements.