Binance Accelerator Programme - Campaigns Operations, Binance Square

Binance; Singapore; Remote; SGD 36,000 - 58,000; Full time

Benefits offered by this job

Remote-first

Competitive salary

Career growth opportunities

Job summary

Binance Square is hiring an entry-level Campaign Operations Associate in Singapore. You will assist in the full lifecycle of campaigns, handle on-site promotions, coordinate launches and post-campaign reviews, and work with Product/Tech to debug issues.

Strong English and Mandarin, a fresh graduate, and keen interest in crypto are preferred. You will engage with cross-functional teams, deliver real-time campaign insights, and contribute to scalable user/content growth in a fast-paced,

Qualifications

• Recent graduate with interest in crypto and digital communities.
• Past experience in Web3, content or creator economy is a plus.
• Strong bilingual communication in English and Mandarin.
• Execution excellence with attention to details and accountability.
• Good communication and collaboration skills with problem solving ability.
• Resourceful, proactive and eager to learn in a fast-paced environment.

Responsibilities

• Assist in the full lifecycle of campaign operations and on-site promotions.
• Draft campaign docs, manage backend configurations and launches.
• Coordinate promotions, track progress and post-campaign management.
• Collect and extract recurring user inquiries, help debug issues with Product/Tech.
• Handle escalated tickets and maintain FAQs for consistent communication.

Skills

Web3 experience

Content economy

Bilingual English Mandarin

Attention to detail

Communication & collaboration

Problem solving

Education

Recent graduate

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, and more. Our mission is to increase the freedom of money and financial access for people around the world.

About Binance Square

Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history. Join us to be part of a team that is shaping the future of social interaction in the crypto space.

Responsibilities

• Assist in the full lifecycle of Square campaign operations, including drafting campaign documentation, managing backend configurations, coordinating on-site promotions (banners, push notifications, and pop-ups), overseeing campaign launches, tracking ongoing progress and post-campaign management.
• Collect & extract frequently-appeared cases from user inquiries, work with Product and Tech teams to debug issues, verify fixes, and reduce the number of potential user cases.
• Handle escalated user tickets from the Mod & Customer Service team, maintain FAQs and other user documents to ensure consistent communication and improve user experience.
• Monitor real-time campaign data and deliver post-campaign reports with actionable insights for future optimization.
• Plan, coordinate, and launch integrated growth initiatives and campaigns in partnership with cross-functional teams to accelerate scalable user and content growth.

Requirements

• Recent graduate, with a strong interest in crypto, blockchain, and digital communities.
• Past experience in Web3, content or creator economy is a plus advantage.
• Strong bilingual communication skills in English and Mandarin, with the ability to effectively engage vendors and internal stakeholders across regions.
• Execution excellence with attention to details and a high level of patience and accountability.
• Good communication and collaboration skills with ability to think critically and solve problems independently.
• Resourceful, proactive, and eager to learn in a fast-paced, entrepreneurial environment.

Why Binance

• Shape the future of finance
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle challenging projects in a fast-paced and innovative enviornment with autonomy
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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