Bilingual Patient Services Associate - Clinic Front Desk

CRAWFURD MEDICAL CENTRE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

CRAWFURD MEDICAL CENTRE PTE. LTD. in Singapore is seeking a receptionist to manage front desk operations, register and triage patients, and support clinicians during consultations.

You will handle patient data entry, billing, appointments, and insurance/corporate claims submissions while maintaining a clean, organized clinic environment. Mandarin proficiency is required; more experience may lead to a senior position.

Qualifications

• Must be able to work 5.5 days per week (Mon–Fri full days and Sat half day).
• Mandarin language ability to communicate with Mandarin-speaking patients.
• Able to work in a fast-paced environment.
• Team player with good communication skills.
• Experience with insurance or corporate claims preferred.
• Additional skills such as ECG and phlebotomy are advantageous.
• More experienced candidates may be considered for a senior position.

Responsibilities

• Perform receptionist duties at front counter and register/triage patients.
• Assist doctors during consultations including serving as chaperone.
• Perform basic patient assessments (e.g., blood pressure, visual acuity).
• Assist with minor procedures (nebulisers, swab tests) and lab specimens.
• Prepare and dispense medications; handle payments and documentation.
• Ensure accuracy of clinical data entry and submission for claims.
• Manage stock of medications and consumables; arrange appointments.
• Daily e-submission of claims for various insurance schemes.
• Maintain clinic facilities and filing system; coordinate appointments.
• Other duties as assigned by supervisor/management.

Skills

Mandarin language skills

Team player

Good communication skills

Fast-paced environment experience

Insurance / corporate claims

ECG & phlebotomy knowledge

Senior position readiness

Job description

CRAWFURD MEDICAL CENTRE PTE. LTD. in Singapore is seeking a receptionist to manage front desk operations, register and triage patients, and support clinicians during consultations.

You will handle patient data entry, billing, appointments, and insurance/corporate claims submissions while maintaining a clean, organized clinic environment. Mandarin proficiency is required; more experience may lead to a senior position.