Bilingual Operations & Risk Coordinator (Cross-Border)

SMBC Group; Singapore; On-site; SGD 54,000 - 85,000; Full time

Job summary

SMBC Group in Singapore seeks a capable Operations & Administration professional to provide day-to-day support for AID‑SNG, manage documentation, and coordinate budget and procurement for the department.

The role also covers governance and operational risk, including TPRM, and requires liaison with Tokyo Head Office and Japanese stakeholders to enable smooth cross-border coordination.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Strong organisational skills with the ability to manage multiple concurrent priorities and meet deadlines.
• High attention to detail, discretion and reliability in handling confidential and control-sensitive matters.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Business-level proficiency in Japanese and English (verbal and written) is required, as the role regularly communicates with and prepares documentation for Tokyo Head Office and Japanese-speaking stakeholders.

Responsibilities

• Provide day-to-day operational and administrative support to AID-SNG, ensuring smooth running of departmental activities.
• Governance & Operational Risk (incl. TPRM) support — vendor onboarding, risk questionnaires, periodic reviews and monitoring.
• Act as departmental coordinator for compliance and operational-risk matters, ensuring policies and procedures are followed and deadlines met.

Skills

Strong organisational skills

Attention to detail

MS Office proficiency

English proficiency

Japanese proficiency

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

SMBC Group in Singapore seeks a capable Operations & Administration professional to provide day-to-day support for AID‑SNG, manage documentation, and coordinate budget and procurement for the department.

The role also covers governance and operational risk, including TPRM, and requires liaison with Tokyo Head Office and Japanese stakeholders to enable smooth cross-border coordination.