Beauty Salon Director

SKYE SALON @ SEMBAWANG PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SKYE SALON @ SEMBAWANG PTE. LTD. is seeking an experienced Beauty Parlour Director to lead business operations, staff management, financial performance, and strategic growth while ensuring service quality and regulatory compliance.

You will develop strategies to drive revenue, oversee daily salon activities, manage budgets, and mentor teams to deliver exceptional client experiences.

Qualifications

• Experience in beauty salon management and operations.
• Proven leadership and team-management skills.
• Strong customer service and problem-solving abilities.

Responsibilities

• Develop and implement strategies to drive revenue growth and achieve business objectives.
• Overssee daily salon operations to ensure smooth functioning and quality service.
• Monitor sales, manage budgets, and optimize profitability.
• Lead, supervise, and coordinate salon staff to maintain high productivity and morale.
• Identify opportunities to expand services and enhance business performance.
• Plan staff schedules and monitor performance to meet needs.
• Foster teamwork and a positive work environment among employees.
• Ensure compliance with Singapore employment laws and workplace safety.
• Maintain high standards of customer service and manage feedback.
• Develop promotional activities and marketing strategies to attract customers.

Skills

Leadership

Operations management

Sales management

Customer service

Staff management

Budget management

Communication

Education

Business management degree

Beauty therapy qualification

Job description

Job Summary

We are seeking an experienced and results-oriented Beauty Parlour Director to lead business operations, staff management, financial performance, and strategic growth of our beauty salon while ensuring high service quality and regulatory compliance.

Responsibilities

• Develop and implement business strategies to drive revenue growth and achieve business objectives
• Oversee daily salon operations to ensure smooth and efficient business functioning
• Monitor sales performance, control operating costs, manage budgets, and optimize profitability
• Identify and pursue opportunities to expand services and enhance business performance
• Lead, supervise, and coordinate salon staff to maintain high productivity and morale
• Plan staff schedules, allocate duties, and monitor employee performance to meet operational needs
• Assess staff training needs and support ongoing professional development initiatives
• Foster teamwork, professionalism, and a positive work environment among employees
• Maintain high standards of customer service and service delivery to enhance client satisfaction
• Address customer feedback and complaints promptly to ensure effective service recovery
• Monitor service quality continuously and implement improvements as needed
• Develop and execute customer retention strategies to strengthen client relationships
• Plan and implement promotional activities and marketing strategies to attract and retain customers
• Analyze market trends and competitor activities to identify new business opportunities
• Build and maintain business relationships with partners and suppliers to support operations
• Ensure compliance with Singapore employment laws, workplace safety, and business regulations
• Oversee inventory management, purchasing processes, supplier coordination, and operational record-keeping
• Implement standard operating procedures and internal controls to maintain operational integrity
• Prepare business performance reports and provide operational recommendations to management

Preferred competencies and qualifications

• Relevant experience in beauty salon management, business operations, or related industry
• Strong leadership, organizational, and problem-solving skills demonstrated through managing teams and resolving operational challenges
• Knowledge of business operations, sales management, and customer service principles applied in a salon context
• Ability to manage staff, budgets, and daily operational requirements independently
• Strong communication, interpersonal, and decision-making skills to lead teams and engage customers
• Relevant qualifications in business management, beauty therapy, or related fields are advantageous

Only Shortlisted Candidate will be contacted