Beauty Retail Supervisor — Brow & Lash Studio

BROWHAUS PTE. LTD.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Benefits offered by this job

Group medical insurance

Training provided

Completion bonus

Referral program

F&B and beauty perks & discounts

Job summary

Browhaus Pte. Ltd. in Singapore is seeking a Branch Supervisor to lead daily operations of the Brow and Lash grooming team, drive customer satisfaction, and achieve budget goals.

You will supervise branch functions, allocate resources, and manage therapists to meet targets while maintaining service excellence and compliance with policies.

Training provided, opportunities for bonuses, and a collaborative, fast-paced beauty environment that rewards initiative and performance.

Qualifications

• 3–5 years of relevant working experience.
• Excellent communication and exceptional customer service mindset.
• Results-oriented with a focus on customer satisfaction and continuous improvement.

Responsibilities

• Supervise daily branch activities to meet customer satisfaction and budget goals.
• Lead all branch functions and allocate resources to meet functional and branch goals.
• Ensure efficient day-to-day branch operations.
• Manage therapists and guide them toward targets.
• Collaborate with management to develop staff performance and development.
• Enforce operating policies and procedures and ensure compliance.
• Achieve branch sales targets.
• Respond to complaints promptly to turn unhappy patrons into return guests.
• Perform other duties as assigned by Management.

Skills

Communication skills

Customer service

Results oriented

Job description

Browhaus Pte. Ltd. in Singapore is seeking a Branch Supervisor to lead daily operations of the Brow and Lash grooming team, drive customer satisfaction, and achieve budget goals.

You will supervise branch functions, allocate resources, and manage therapists to meet targets while maintaining service excellence and compliance with policies.

Training provided, opportunities for bonuses, and a collaborative, fast-paced beauty environment that rewards initiative and performance.