Beauty Experience Specialist

SEPHORA; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Sephora Singapore is seeking a Beauty Advisor to inspire customers and help them become the best version of themselves across makeup, skincare, fragrance, and hair care. You will share beauty knowledge, demonstrate products, and guide shoppers through our range.

Drive customer experience by building relationships, promoting Beauty Pass, and supporting seamless checkout while maintaining store presentation and stock levels. Flexible shifts align with mall hours.

Qualifications

• Passion for customer service.
• Knowledge about what's new and trending in beauty.
• Experience in retail or services is a plus.
• Strong communication and ability to multitask.

Responsibilities

• Establish strong relationships with customers through beauty knowledge sharing and excellent service.
• Advocate Sephora Beauty Pass to help customers access loyalty benefits.
• Introduce customers to our eCommerce platform to boost conversion and repeat purchases.
• Meet sales targets by understanding needs and recommending products across makeup, skincare, fragrance, and hair care.
• Assist customers with product testing and provide basic beauty services.
• Keep store tidy, well-stocked, and ensure products are sellable; operate cashier functions professionally.

Skills

Customer service

Beauty knowledge

Sales skills

Communication

Cashier operations

Tools

POS systems

Job description

Sephora Singapore is seeking a Beauty Advisor to inspire customers and help them become the best version of themselves across makeup, skincare, fragrance, and hair care. You will share beauty knowledge, demonstrate products, and guide shoppers through our range.

Drive customer experience by building relationships, promoting Beauty Pass, and supporting seamless checkout while maintaining store presentation and stock levels. Flexible shifts align with mall hours.