Beauty Advisor (Night) - Changi Airport

SHILLA TRAVEL RETAIL; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Basic Salary + Commission + Incentives

5 days' work week

Uniform & Training will be provided

Dental & medical benefits

Staff discount

1 month Retention bonus (upon 1 year)

13th month bonus (AWS)

Performance bonus

Referral Incentive

Type of Allowances

Grooming Allowance

Shoe Allowance

Cashiering Allowance

Night Shift Allowance: $500/month

Job summary

SHILLA TRAVEL RETAIL is recruiting Beauty Advisors to join its expanding team in Singapore, focusing on exceptional customer service and beauty product knowledge. You will engage customers, upsell and maintain relationships while working as a brand ambassador at the airport.

This role offers training, a five-day work week, and benefits including uniform, dental and medical coverage, staff discounts, and performance bonuses. Night shifts are part of the schedule with allowances.

Qualifications

• Prior experience in cosmetic and perfume sales, travel retail background desirable.
• Strong customer service mentality, proactive and willing to learn.

Responsibilities

• Be a SHILLA ambassador and maintain a professional customer‑oriented image.
• Welcome customers and elevate service with solid product knowledge.
• Recognize sale opportunities and upsell/cross-sell at point of service.
• Drive and achieve individual sales targets monthly in a team environment.
• Perform inventory replenishment as required.
• Maintain housekeeping and comply with procedures.
• Operate POS and handle various payment methods.
• Other duties as assigned.

Skills

Customer service

Sales

Upselling

Team player

Job description

To support Shilla's rapid expansion in Singapore, we are recruiting for Beauty Advisors to join our growing family.

The Beauty Advisor will provide customer with beauty touch, elevate customer experience through providing excellent customer service, maintaining good customer relationship, sharing of product knowledge and expertise. You must be passionate about beauty products, sales driven and a good team player.

We provide excellent training and career progression opportunity.

Responsibilities

• Be a Shilla ambassador and portray a professional and customer oriented image at all times.
• Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise.
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling / cross presentation of items or services at point of service.
• Drive and achieve individual sales target on a monthly basis, in a team environment.
• Perform inventory replenishment as and when required.
• Maintain basic housekeeping and abide to all operation procedures.
• Operate POS cash register and handle various mode of payment.
• Any other duties as per assigned

Benefits

• Basic Salary + Commission + Incentives
• 5 days' work week
• Uniform & Training will be provided
• Dental & medical benefits
• Staff discount
• 1 month Retention bonus (upon 1 year of service)
• 13th month bonus (AWS)
• Performance bonus
• Referral Incentive
• Type of Allowances
• Grooming Allowance
• Shoe Allowance
• Cashiering Allowance
• Night Shift Allowance: $500/month

Perm Night Shift Working Hours:

• 21.00pm to 06.00am
• 22.00pm to 07.00am

Requirements

• Prior experience in cosmetic and perfume sales, travel retail background is highly desirable.
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Strong customer service mentality, proactive and willing to learn attitude
• Good team player with a positive personality
• Able to perform retail operational hours which includes weekend and public holiday
• Must be comfortable to work in Changi Airport

(Only short-listed candidates will be notified)

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