Beauty Advisor (Niche Fragrance)

Luxasia; Singapore; On-site; SGD 22,000 - 31,000; Full time

Benefits offered by this job

Fixed Bonus

Training & Development

Group insurance

Job summary

Luxasia is seeking a Fragrance Associate to assist customers in selecting ideal fragrances based on preferences and to foster lasting relationships that drive loyalty. You will support daily counter operations and participate in fragrance launches and events.

The role requires strong communication, a customer-service mindset, and the ability to engage Mandarin-speaking customers. Retail hours apply, with a focus on delivering exceptional service and meeting sales targets.

Qualifications

• Minimum secondary educational level.
• Experience in beauty products/fragrance sales is an advantage.
• Excellent customer service and sales orientation.
• Willing to commit to retail operational hours.

Responsibilities

• Attend to customer requests and enquiries on fragrances.
• Recommend the ideal fragrance to customer according to their preferences through knowledge sharing.
• Maintain good relationship with customers to build loyalty.
• Assist in stock take and retail operations.
• May be involved in new fragrance launches and related events.
• Possess good communication & interpersonal skills and be a team player.
• Effective communication in English and Mandarin to communicate with Mandarin-speaking customers.
• Retail sales target achievement.
• Customer relationship management – maintain and create new customer profile.
• Ensure inventory management for the counter.
• Provide excellent customer service with product knowledge.

Skills

Excellent communication

Interpersonal skills

Team player

English & Mandarin

Customer service

Retail sales

Education

Secondary education

Beauty/fragrance sales experience preferred

Job description

Role Profile:

As a Fragrance Associate, your key accountabilities will be to recommend and assist customers in selecting the ideal product suitable for their individual preferences and needs. You will also be expected to build and maintain good relationship with customers to ensure customer retention.

Responsibilities:

• Attend to customer request and enquiries on fragrances
• Recommend the ideal fragrance to customer according to their individual preference through
• knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in new fragrance launches and related events
• Possess good communication & interpersonal skills and is a team player
• Pleasant disposition & well-groomed
• Effective communication skills in English and preferably Mandarin to communicate with Mandarin speaking customers
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

Requirements

• Possess good communication & interpersonal skills and is a team player
• Pleasant disposition & well-groomed
• Effective communication skills in English and preferably Mandarin to communicate with Mandarin speaking customers

Key Results/ Measures:

• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

Education & Experience:

• Minimum Secondary educational level
• Experience in beauty products/ fragrance sales will be an advantage
• Excellent customer service and sales oriented
• Willing to commit to retail operational hours

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal datafor purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Benefits

• Fixed Bonus
• Training & Development
• Group insurance