Beauty Advisor (Niche Fragrance)

Luxasia; Singapore; Presencial; SGD 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fixed Bonus

Training & Development

Group insurance

Descripción de la vacante

Luxasia in Singapore is seeking a Fragrance Associate to help customers select fragrances and build lasting relationships. You will recommend products, share knowledge, and maintain an inviting counter while supporting retail operations.

The role emphasizes excellent service, English communication and a friendly, well-groomed appearance, with willingness to work retail hours and participate in launches and events.

Formación

• Minimum Secondary educational level.
• Experience in beauty products/fragrance sales would be an advantage.
• Excellent customer service and sales orientation.

Responsabilidades

• Attend to customer requests and enquiries on fragrances.
• Recommend the ideal fragrance to customers based on preferences.
• Maintain good relationships with customers to drive loyalty.
• Assist in retail operations, e.g. stock take and counter housekeeping.
• Support new fragrance launches and related events.
• Communicate effectively in English, with Mandarin preferred for Mandarin-speaking customers.

Conocimientos

Communication skills

Interpersonal skills

Team player

English fluency

Mandarin preferred

Educación

Secondary education

Descripción del empleo

Role Profile:

As a Fragrance Associate, your key accountabilities will be to recommend and assist customers in selecting the ideal product suitable for their individual preferences and needs. You will also be expected to build and maintain good relationship with customers to ensure customer retention.

Responsibilities:

• Attend to customer request and enquiries on fragrances
• Recommend the ideal fragrance to customer according to their individual preference through
• knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in new fragrance launches and related events
• Possess good communication & interpersonal skills and is a team player
• Pleasant disposition & well-groomed
• Effective communication skills in English and preferably Mandarin to communicate with Mandarin speaking customers
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

Requirements

• Possess good communication & interpersonal skills and is a team player
• Pleasant disposition & well-groomed
• Effective communication skills in English and preferably Mandarin to communicate with Mandarin speaking customers

Key Results/ Measures:

• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)

Education & Experience:

• Minimum Secondary educational level
• Experience in beauty products/ fragrance sales will be an advantage
• Excellent customer service and sales oriented
• Willing to commit to retail operational hours

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

Benefits

• Fixed Bonus
• Training & Development
• Group insurance