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M2 SPA in Singapore is seeking a customer-oriented beauty professional to deliver consultations, recommend treatments, and perform beauty services in a clean, safe environment. You will maintain records, stay updated on trends, and support routine salon duties while delivering courteous, professional service.
The role emphasizes adherence to safety, hygiene, and company policies, with a focus on meeting service quality and customer satisfaction standards in a fast-paced spa setting.
Conduct consultations with customers to understand their beauty needs and recommend suitable treatments and products.
Perform treatments professionally and safely according to company procedures and service standards.
Maintain a high level of cleanliness and hygiene in treatment rooms, equipment, and work areas.
Prepare treatment rooms, equipment, and products before and after each appointment.
Maintain accurate customer records and treatment information where required.
Recommend suitable beauty products and treatments based on customers' needs.
Handle customer enquiries and provide courteous and professional customer service.
Maintain knowledge of current beauty treatments, techniques, and products.
Assist with general salon/spa duties when required.
Follow workplace safety, hygiene, and company policies at all times.
Meet service quality and customer satisfaction standards.
Previous experience as a Beautician or Beauty Therapist is an advantage.
Good personal hygiene and professional appearance.
Pleasant personality with good communication and interpersonal skills.
Customer-service oriented and able to build good relationships with clients.
Able to work independently as well as part of a team.
Willing to work weekends, public holidays, or shifts when required.
Responsible, punctual, reliable, and willing to learn.