BEAUTICIAN

IBEAUTY WELLNESS (PASIR RIS) PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

IBEAUTY WELLNESS (PASIR RIS) PTE. LTD. is seeking a responsible Shop Manager to oversee daily shop operations and lead a team to achieve sales and service targets.

The role focuses on customer service excellence, inventory management, merchandising, and collaboration with management on marketing initiatives and promotions. Candidate should have retail or beauty/wellness shop management experience and strong leadership capabilities.

Qualifications

• Experience in retail or beauty/wellness shop management.
• Strong leadership, organizational, and communication skills.
• Ability to work independently and under pressure.
• Good problem-solving and customer service abilities.

Responsibilities

• Supervise and manage day-to-day operations of the shop.
• Lead, train, and motivate a team of staff to meet sales and service targets.
• Ensure excellent customer service and handle customer enquiries or complaints.
• Monitor inventory levels and manage stock ordering and control.
• Maintain cleanliness, visual merchandising, and overall presentation of the shop.
• Handle opening and closing procedures, including daily cash reconciliation.
• Prepare sales reports, staff rosters, and assist with payroll and commission calculations.
• Ensure compliance with company policies and SOPs.
• Work closely with management on marketing campaigns and promotions.

Skills

Leadership

Team training

Customer service

Inventory management

Visual merchandising

Cash handling

SOP compliance

Marketing collaboration

Job description

Job Summary

We are looking for a responsible and experienced Shop Manager to oversee the daily operations of our shop. The ideal candidate should be able to lead a team, ensure excellent customer service, and drive the shop’s performance and profitability.

Key Responsibilities

• Supervise and manage day-to-day operations of the shop
• Lead, train, and motivate a team of staff to meet sales and service targets
• Ensure excellent customer service and handle customer enquiries or complaints
• Monitor inventory levels and manage stock ordering and control
• Maintain cleanliness, visual merchandising, and overall presentation of the shop
• Handle opening and closing procedures, including daily cash reconciliation
• Prepare sales reports, staff rosters, and assist with payroll and commission calculations
• Ensure compliance with company policies and standard operating procedures (SOPs)
• Work closely with management on marketing campaigns and promotions

Requirements

• Proven experience in retail or beauty/wellness shop management
• Strong leadership, organizational, and communication skills
• Good problem-solving and customer service abilities
• Able to work independently and under pressure