Barista/Service Executive

VERNACULAR COFFEE PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Benefits offered by this job

Annual Leave

$300 medical claims per year

Medical Hospitalisation/Work Injury

Staff meal allowance

Yearly Increment upon good performance

Job summary

VERNACULAR COFFEE PTE. LTD. is seeking a Barista/Service Executive to ensure guests are happy and welcome with excellent service, communication, and product knowledge. The role covers floor service, the coffee bar, and smooth operations with a passion for coffee.

The position requires preparing high-quality beverages, friendly service, and careful handling of orders and payments, with attention to cleanliness and hygienic standards across all service areas.

Qualifications

• Excellent attitude and hardworking.
• Very passionate about coffees, service, and food.
• Motivated to delight and please all customers.
• Attentive to details and meticulous for smooth operations.
• Good interpersonal skills to build relationships with colleagues and managers.
• Good problem-solving skills to ensure operations continue smoothly.

Responsibilities

• Preparation of high quality coffees and beverages.
• Execute latte art.
• Calibration of equipment.
• Ensure every customer feels welcome.
• Provide excellent and friendly service to customers.
• Ensure smooth and pleasant ordering experience.
• Ensure accurate and professional delivery of food and beverages.
• Ensure smooth and polite payment process.
• Assist with packing and delivery orders.
• Handle customer complaints and provide immediate recovery to retain satisfaction.
• Go the extra mile for customers while gaining respect and camaraderie.
• Ensure cleanliness and high hygiene standards of all service areas and equipment.

Job description

Barista/Service Executive

Overview: The Barista/Service Executive ensures that all guests are happy and welcome during their visit by ensuring excellent service, communication, and product knowledge. The Barista/Service Executive assists with the running of the floor, the coffee bar, and ensures smooth operations. The Barista/Service Crew has a deep passion for coffees and service.

Duties & Responsibilities:

Operations:

• Preparation of high quality coffees and beverages
• Execute latte art
• Calibration of equipment
• Ensure every customer feels welcome to the place
• Provide excellent and friendly service to customers
• Ensure smooth and pleasant ordering experience
• Ensure accurate and professional delivery of food and beverages
• Ensure smooth and polite payment process
• Assist with packing and delivery orders
• Able to handle customer complaints and provide immediate customer recovery to retain customer satisfaction
• Willing to go the extra mile for customers while gaining the respect and camaraderie of customers
• Ensure cleanliness and high hygiene standards of all service areas and equipment

Requirements:

• Excellent attitude and hardworking
• Very passionate about coffees, service, and food
• Motivated to want to delight and please all our different customers
• Attentive to details and meticulous to ensure smooth operations with minimal errors
• Good interpersonal skills so as to build good working relationships with colleagues and managers
• Good problem-solving skills to ensure continued operations in the face of challenges

Benefits:

• Annual Leave
• $300 medical claims per year
• Medical Hospitalisation/Work Injury Insurance
• Staff meal allowance
• Yearly Increment upon good performance