Banquet Experience Lead

THE RITZ-CARLTON, MILLENIA SINGAPORE; Singapore; On-site; SGD 26,000 - 37,000; Full time

Job summary

The Ritz-Carlton, Millennia Singapore seeks a Guest Services Associate to support banquet and restaurant service. You will communicate needs to chefs and stewards, set tables, and ensure event spaces are prepared for service while maintaining impeccable presentation of china, glass, and silver.

You will also handle dietary requests, allergies, and special instructions, greet guests, answer phones with courtesy, and uphold the Gold Standards of The Ritz-Carlton to deliver exceptional guest

Qualifications

• Two years of related work experience required.
• Supervisory experience of at least one year preferred.
• Education requirements as stated above.

Responsibilities

• Communicate service needs to chefs and stewards during functions.
• Prepare and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
• Maintain proper centerpieces on every table and check table setup.
• Inspect cleanliness and presentation of china, glass, and silver before use.
• Communicate dietary needs and special requests to the kitchen.
• Welcome guests, acknowledge them, and respond to concerns professionally.
• Answer telephones with appropriate etiquette and assist as needed.
• Support team to reach common goals and uphold quality standards.
• Move and lift objects as required and maintain a safe work environment.

Skills

Communication

Teamwork

Customer service

Education

High school diploma or GED

Job description

The Ritz-Carlton, Millennia Singapore seeks a Guest Services Associate to support banquet and restaurant service. You will communicate needs to chefs and stewards, set tables, and ensure event spaces are prepared for service while maintaining impeccable presentation of china, glass, and silver.

You will also handle dietary requests, allergies, and special instructions, greet guests, answer phones with courtesy, and uphold the Gold Standards of The Ritz-Carlton to deliver exceptional guest