Banquet Coordinator

SODEXO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Sodexo Singapore Pte. Ltd. seeks a guest service/banquet attendant to uphold high service standards at events and during daily duties. You will serve food and beverages, assist with setups, and ensure guest satisfaction in a cordial, professional manner.

You will maintain station presentation, assist with inventories, and work closely with supervisors while following OHSA guidelines and grooming standards. On-site role requiring teamwork and reliability.

Responsibilities

• Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverages, answering guest questions etc. in a cordial, efficient and professional manner.
• Ensure that the food and beverages are served while maintaining a consistent presentation and proper temperature.
• Keep station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments as per established policies and procedures. Checks on the guest.
• Assist in food, beverage, equipment, meeting supplies, glass and silverware inventories on a predetermined basis.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.
• Enforce all sanitation procedures including safety guidelines and OHSA requirements.
• Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.
• Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/ Manager.
• Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
• Ensure the proper handling and cleaning of all equipment, glass and silver.
• Wears proper uniform at all times in accordance with the Grooming Standards Agreement.
• Perform any reasonable request assigned by management for the Unit's staffing and performance needs.

Job description

Key Responsibilities

• Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverages, answering guest questions etc. in a cordial, efficient and professional manner.


• Ensure that the food and beverages are served while maintaining a consistent presentation and proper temperature.


• Keep station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments as per established policies and procedures. Checks on the guest.


• Assist in food, beverage, equipment, meeting supplies, glass and silverware inventories on a predetermined basis.


• Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.


• Enforce all sanitation procedures including safety guidelines and OHSA requirements.


• Organizing equipment for a function as well as cleaning, maintaining, and looking after equipment during and after functions.


• Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/ Manager.


• Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.


• Ensure the proper handling and cleaning of all equipment, glass and silver.


• Wears proper uniform at all times in accordance with the Grooming Standards Agreement.


• Perform any reasonable request assigned by management for the Unit's staffing and performance needs.